Customer Service Expeditor

Join The HOYA Vision Care Team!

For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.

We are currently hiring a Customer Service Expeditor.

Location: Columbia, IL

Shift: Monday - Friday 9am - 5:30pm; must be willing to work Saturdays, as needed.

Pay Rate: $18/hour

What's in it for you?

• Health/Dental/Vision/Disability Insurance
• Tuition Reimbursement
• 401K plans
• PTO and Paid Holidays
• And more!

What you'll do:

• Communicate with Lab personnel on job status, estimated time of arrivals, etc.
• Allow jobs to be put on hold as requested.
• Work late order report and problem order report.
• Work with Lab to walk through high priority jobs
• Get jobs stopped / picked up for changes to be made.
• Watch for time sensitive jobs and accounts and follow up to make sure jobs ship.
• Change orders in systems as required by Customer Service.
• Ship specialty account jobs (i.e. Glasses USA, US Vision, etc.)

Qualifications:

• High school diploma or GED required.
• 1+ year of experience in a pre-production role preferred.
• Strong attention to detail.