Account Specialist I

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The Account Specialist I role plays an important role in Mobile Solutions working with OEM customers in a variety of ways. This role offers great opportunity for learning, growth, and development within the organization. This position works directly with internal teams as well as external customers in support of the Mobile Solutions Sales team. This role is suited for someone who is well organized and detail oriented. The position requires strong verbal and written communication skills, allowing them to develop customer relationships resulting in profitable sales. Ideal candidates must be able to work out of our Bloomington, MN office on a hybrid schedule.

Role Responsibilities:

• Maintain long-term customer relationships with focus on stellar customer experience.

• Prepare quotations for customers and ensure thorough and timely follow up with the customer.

• Prepare basic revenue performance analysis (price, margin, cost) and propose price.

• Complete internal sales tasks with limited direction from Account Manager/Supervisor.

• Receive and process customer inquiries in relation to pricing, lead-time, product offering,and complaints through efficient, prompt, and friendly professional communication.

• Support APD project tasks (streamline, derivative, import, paint & pack): internal and external meetings, follow-up, meet customers' deadlines.

• Carry out other duties and responsibilities as assigned.

Minimum Qualifications:

• Bachelor's degree or 5+ Years of Professional Experience

• 1 year+ experience working in a customer facing environment.

Preferred Qualifications:

• Strong verbal and written communication skills.

• Proficient in Microsoft Office Suite (Word, PowerPoint, and Excel).

• Proficient in CRM and Oracle.

Relocation: This position is not eligible for relocation assistance.

Annual Salary Range : $54,600 - $68,900.

Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance. Based on work location, geographic adjustment is included.

This position is eligible for sales incentive or commission plan, based on sales targets under company policy.

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.

Immigration Sponsorship Not Available:

• Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).

• Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.

• International relocation or remote work arrangements outside of the U.S. will not be considered.

Key words: account manager, customer relationships, OEM, mobile solutions

Equal Opportunity Employer, including Disability and Veterans

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.