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Operations Billing Manager, Orthotics & Prosthetics, Full Time, Days

Prisma Health
United States, South Carolina, Greenville
300 East McBee Avenue (Show on map)
Jul 31, 2025
Inspire health. Serve with compassion. Be the difference. Job Summary Coordinates and operates front office, compliance, and intake functions at multiple locations. Oversees the implementation of operational, organizational, and compliance policies and procedures. Supervises and coordinates staff activities and responsibilities. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Ensures financial viability and profitability while developing and maintaining excellent customer service to patients, providers, and referral sources. Accountable for development and adherence to department budget. Selects, trains/orients, assures competency, assigns department staff, approves emergency on-call schedule, evaluates performance and makes recommendations for personnel actions, adheres to Prisma Health policy in disciplining/terminating employees. Maintains good employee relations by using disciplinary measures effectively and appropriately by addressing employee concerns and/or grievances in a timely manner while maintaining employee personnel records. Accountable for equipment and supplies purchased through the department for patient use with associated annual accounting inventory. Assures referrals/orders are complete and physician certificates of medical necessity are received prior to billing, with associated tracking of outstanding cmn money and that all staff are educated and adhere to Prisma Health Corporate Compliance. Ensures office is in compliance with Medicare and the Joint Commission guidelines. Maintains referral tracking and reports Identifies CQI issues and established ongoing plan and associated tools with tracking. Assures the patient satisfaction tool is utilized on all new referrals with tracking of information. Assures customer complaints are handled within 24 hours of receipt. Performs other duties as assigned. Supervisory/Management Responsibilities Job has direct and/or indirect supervision of employees that may include final budget authority, hire/termination/disciplinary authority, performance appraisal responsibility. Job will be considered a member of the management staff with direct reports. Minimum Requirements Education - Associate degree in Business, Financial, or related field of study. Bachelor's degree preferred Experience - Three (3) years of experience in billing, home health, management or related. In Lieu Of In lieu of the education and experience requirements noted above, the following combination of education, training and/or experience may be considered an equivalent substitution: High School diploma or equivalent and minimum of six years of lead experience. Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities NA Work Shift Day (United States of America) Location Center for Prosthetics & Orthotics Facility 4003 Equipped For Life Department 40037444 Center for Prosthetics Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.