Regional Operations Manager (IKC)

Posting Date

This position leads and manages the DaVita IKC Program in a designated market or geographical region including financial management, risk management, quality initiatives, outcomes, and performance measurements.

This position provides leadership and direction to ensure safe, efficient, therapeutic, and ethical patient care, teammate efficiency and productivity, and positive teammate relations.

Essential Functions:

Manages and oversees the DaVita IKC program in designated market or geography

• Ensures compliance to all applicable regulations and DaVita policies

• Monitors risk management and quality assurance compliance

• Achieves financial and quality goals for membership enrollment in DaVita IKC programs

• Measures patient care outcomes in the program

• Identifies metric-driven clinical opportunities and drives process improvement for individuals and teams

Builds effective relationships with internal and external clients

• Coordinates activities with DaVita IKC Management Team, Regional Medical Directors, and cross-functional departments, and others as needed

• Maintains and manages relationships with key constituencies and stakeholders, including providers and health plans

• Develops and maintains relationships with CMS and other entities as needed

Accountable for day-to-day supervision to the RN Team and Regional Operations Supervisor (ROS)

• Provide work direction, ultimately responsible for outcomes

• Evaluate RN roster readiness and quality/effectiveness of care delivery

• Responsible for performance development and trainings, building bench strength, performance management, retention, clinic and team assignments, and teammate relations. Including new ROS trainings, precepting, etc.

• When needed, oversees other markets' RNs and/or ROS temporarily

Participates in review and development of regional budget

• Evaluates processes to ensure cost effectiveness and reduce operational expenses

• Evaluates projects for cost effectiveness and impact to outcome expectations

• Creates and submits financial reports and analysis as needed

Leads implementation of marketing and expansion initiatives

• Maintains awareness and knowledge of regional market and trends

• Identifies opportunities for development and expansion of enhanced or new services

• Participates in joint venture meetings as needed

• Assists in and monitors implementation process; ensures deliverables and addresses questions and issues

DKC Collaboration:

• Accountable for Clinical Coordinator in-center time and activities (ROS responsible day-to-day)

• Oversees RN performance on Core team participation

• Partners in DKC-IKC collab calls

• Other duties as assigned.

Qualifications:

• RN License in the state of practice - AR, AL, TN (Compact) Required

• Associate's Degree Required - Preferred

• Bachelor of Science in Nursing (BSN) Required - Preferred

• Minimum of five (5) years' management experience leading and managing teams; managed care experience - Required

• Deals with confidential information and/or issues using discretion and judgment - Required

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, & Outlook - Required

• RN license in the state of practice with no Board of Nursing disciplinary actions - Required

• Minimum of 5 years' experience in clinical nursing; Minimum of 3 years' experience in renal nursing - Preferred

• Minimum of one (1) year of experience as a DaVita IKC Nurse - Preferred

• CNN or CDN certification

• Up to 50 % travel

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-CM5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.