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Front Office Admin Support- MPAC Clinic

University of California - Los Angeles Health
United States, California, Los Angeles
Jul 30, 2025
Description

The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Front Office Admin Support to join the UCLA Medical Psychology Assessment Clinic (MPAC). The clinic offers psychological and neuropsychological assessment and testing of children and adults. You will manage patient referrals (from intake to discharge) and perform administrative tasks. Primary duties include:


  • Managing referral work queue
  • Electronic management of patient date in dynamic database (ACCESS)
  • Managing scheduling of appointments
  • Fielding calls from community providers
  • Front desk duties (greet guests, answer phones, check-in patients, collect co-pays, etc.)
  • Registering and sending paperwork packets to patients
  • Organizing and file data
  • Other administrative duties as assigned


Salary: $26.42/hr - $37.49/hr
Qualifications

Knowledge of basic medical and psychiatric terminology

Working knowledge of Medi-Cal, HMO's, PPOs, third party payers etc., authorization and eligibility requirements and regulations

Experience with CareConnect (preferred)

Knowledge and/or experience working in mental health (preferred)

Proficiency of Microsoft Access, Word, Windows, Outlook, etc.

Experience with cash handling/financial transactions

Knowledge of various departments, patient related policies and procedures, and University services and programs (preferred)

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