Product Specification, Team Coordinator

Job purpose

Responsible for improving and strengthening processes. Apply technical knowledge to help team members apply creative solutions to project Specifications. Improve overall Customer Experience.

Essential Duties and Responsibilities

• Allocate tasks, set priorities, and communicate project deadlines to team members.
• Act as the primary point of contact for outsourced projects, including assigning tasks, reviewing work, and conducting quality checks.
• Serve as backup to the Team Lead for team scheduling and daily task coordination.
• Assist with the implementation and documentation of internal processes and procedures to improve onboarding and team efficiency.
• Provide project support as needed, including checking, specifying, and handling special project tasks.
• Guide team members through project completion, fostering collaboration and productivity.
• Apply technical knowledge to support the team in developing creative, design-driven solutions.
• Address customer inquiries and resolve issues to ensure client satisfaction.
• Keep management informed on team performance, workflow progress, and project status.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

• Bachelor's degree from a four-year college or university, plus 6-10 years of related experience and/or training. Specialized knowledge in the field required.
• Advanced proficiency in AutoCAD, CAP, 20/20, CET Designer. Other industry-standard design software a plus but not required.
• In-depth understanding of Global product lines and related furniture systems.
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of furniture specifications for corporate, healthcare, and education environments.
• Excellent written and verbal communication skills; able to work effectively within a team environment.
• Ability to read, analyze, and interpret technical documents, professional journals, business publications, and government regulations.
• Skilled in writing reports, business correspondence, and procedural documentation. Able to present information clearly and respond to questions from clients, customers, and leadership teams.
• Strong quantitative skills, including the ability to calculate ratios, percentages, and interpret bar graphs.
• Proficient in basic mathematical operations using whole numbers, fractions, and decimals.
• Strong analytical and problem-solving abilities; able to navigate complex or ambiguous situations with limited standardization.
• Ability to understand and follow written, oral, diagrammatic, or schedule-based instructions.

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical requirements

While performing the duties of this Job, she/he is regularly required to sit and use hands to finger, handle, or feel. She/he is frequently required to talk or hear. Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

COMPENSATION & BENEFITS

Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each potion and candidate. (If a bonus or commissions see below for additional sentence).

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

BONUS/COMMISSIONS

This position is also eligible for performance-based commissions based on sales volume in assigned region.

This position is also eligible for a performance-based bonus based on individual/department goals as well as overall company performance.

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WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

Global is a smoke-free, drug-free workplace and equal opportunity employer.

Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.