New

Endoscope Processing Tech

Brigham and Women's Hospital
United States, Massachusetts, Boston
75 Francis Street (Show on map)
Jul 30, 2025
Responsible for providing technical support and assistance to various service lines within the organization. Involves troubleshooting, maintaining, and repairing equipment, as well as coordinating with different teams to ensure smooth operations. Essential Functions: Provide technical assistance and support to service line teams in diagnosing and resolving equipment issues, including hardware, software, and network problems. Perform regular maintenance tasks on service line equipment to ensure optimal performance, including cleaning, calibrating, and replacing parts as necessary. Identify and troubleshoot technical issues in a timely manner, using appropriate tools and techniques to minimize downtime and maintain operational efficiency. Conduct repairs and restoration activities on malfunctioning equipment, following established protocols and safety guidelines. Disassembles, repairs, and reassembles components, or coordinates repairs with external vendors. High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree?No Medical Equipment Maintenance Experience 2-3 years required Knowledge, Skills and Abilities Strong troubleshooting and problem-solving skills. Proficiency in using diagnostic tools, software, and equipment. Knowledge of relevant operating systems, hardware, and networking concepts. Ability to read technical manuals and schematics. Excellent organizational and time management skills. Effective communication and interpersonal abilities. Good analytical and technical attributes desired to operate specialized and technical equipment. Must be detail oriented to perform tests with a high degree of accuracy. Personal attributes such as good interpersonal skills, good verbal skills, good judgment, dependability and initiative are a must to effectively handle the volume of and to effectively interact and communicate with the patients, nursing and physician staff and ancillary staff from the Endoscopy Center. Must be aware of safety standards and hazards in the cleaning room. Must have knowledge of care and safety hazards of all equipment in the cleaning room. Demonstrates expertise on the use and maintenance of endoscopic equipment. This is expensive, highly technical equipment requiring expert handling and care. Is aware of and utilizes accepted standards of care and participates in the evaluation of those standards. Must possess ability to work in stressful situations requiring frequently quick action and adaptability to rapid change. Standing and walking required 95% of the time. Physical effort required to carry endoscopic equipment. Previous experience as endoscope reprocessing technician or central supply technician preferred. Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.