Operation Solutions Engineer - US Commercial, West Coast

The application window is expected to close on 8/15/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

Candidate must reside in or able to relocate to the West Coast, U.S.

Meet the Team
The Golden West Commercial Operation is transforming business through the power of people and technology on the West Coast. Our "Select" regions cover medium/large customers in varying verticals with presence in Northern CA, Oregon, Washington, Alaska, Idaho, Colorado, Montana and Wyoming. Variety is the spice of life, and you'll have it in abundance with a culture built on Focused Execution, Technical Excellence, Collaboration and FUN.

Your Impact
As a Solutions Engineer covering our Operation, you are a natural Trusted Advisor that consistently advocates for our customers. You look to develop technical relationships every single day and are able to map these solutions to business value and outcomes. With a love of technology and a passion for solving complex customer problems, you'll be like a kid in a candy store developing solutions for our customers.

Specialization & Focus:

• Deep versatile technology/solution/architecture expertise, focused on applying it across multiple verticals
• Drive area enablement around new technologies and solutions
• Op/Area/Theater initiative involvement and ownership
• Solution Specialization - Have a specialization focus from a technology/industry/competitive perspective

Customer Engagement & Accountability:

• 50-75% direct / indirect contact with customers; interacting with senior director & VP levels, building relationships with CXOs
• Leads design, review, verification, & testing of new & existing solutions across multiple customers
• Acts as new technology/solution evangelist with customers and partners
• Drives focus on the full life cycle of solutions using CX services offerings
• High customer intimacy with top accounts in the organization
• Help lead, plan, and present at customer CXC's

The Internal Sales Process:

• Involved in customer planning on the largest opportunities in the Op/Area
• Technical Support and Partnership with Operation/Area/Theater Leadership Initiatives

Corporate Interlock:

• Represents Commercial Op/Area at the Theater level from a technical perspective
• Helps facilitate Early Field Trials with customers in the Op/Area
• Participates in technical advisory boards, Cisco Technical Advisory Groups (TAG), virtual teams, etc
• Help create new programs and initiatives at the Op/Area level based on business needs
• Drive existing and new go-to-market strategies for the SE community
• Lead teams, programs, initiatives across the Op/Area (Tiger teams, competitive teams, enablement sessions, etc.)
• Lead technology, process or other enablement activities for the SE community
• Mentors and develops capabilities within others (career mentorship with clear evidence/endorsement)

Minimum Qualifications

• 10+ years of networking/telecommunications/datacenter industry-related experience
• Deep knowledge across the Cisco portfolio and competitive offerings
• Consistent track record leading/designing strategic multi-architecture technical solutions
• Ability to travel up to 50% of the time

Preferred Qualifications

• Bachelor's degree or equivalent experience
• CCNP certification highly preferred

• Experience presenting technical designs and benefits to C-Level positions
• Software selling and Lifecycle-focused training and experience
• AI / Cloud and Expert-level Cisco/competitor certifications

Why Cisco

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

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