Business Analyst

Who we are:

There's no such thing as a typical Informa colleague...And that's how we like it. We're a diverse Group, with over 10,000 colleagues working in many different roles in one of six Divisions and in over 30 countries. Each of us brings something different, a unique set of abilities, experience, and knowledge. It's what makes us who we are.

All our businesses and offices share a culture based on respect and inclusiveness, and a working environment that is enjoyable, stimulating, rewarding and supportive for colleagues. One that enables everyone to fully participate in the life of the Group and its ongoing, sustainable growth.

As a division of Informa, a FTSE 100 company, Informa Markets provides customers and partners around the globe with opportunities to engage, experience and do business through live, virtual and hybrid events, specialist digital content and actionable data solutions.

People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe.

Using our industry insight, comprehensive portfolio of markets, content and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.

This role is based in our New York, NY office.

We are seeking a highly analytical and detail-oriented Business Analyst to support the strategic expansion of our data-rich product portfolio serving the aerospace and defense sectors. In this pivotal role, you will collaborate closely with cross-functional teams to shape the future of our offerings-developing digital solutions that deliver actionable insights and drive smarter business decisions. Ideal candidates will have experience working with complex data sets, a strong understanding of market and customer needs, and a passion for innovation in the defense and aerospace industries.

Role Accountability and Duties:

• Research and gather customer needs and translate into business, functional, and technical requirements
• Manage product backlogs and prioritization via direct collaboration with stakeholders
• Guide development and infrastructure partners throughout execution, act as primary acceptance tester
• Write and maintain product usage guides and release notes for internal and external customers
• Enable Customer Success teams to best support end users
• Create and maintain status reports and dashboards
• Assist Sales and Marketing with creation of training and promotional materials

• 5+ years' experience in customer-facing products as Business Analyst, Product Manager, Project Manager
• Superior communication, writing, and presentation skills, for both executive and technical audiences
• Fluency in the Microsoft Office suite, including basic Excel formulas
• Basic web design and HTML/CSS skills
• Basic understanding of data and data visualization
• A strong work ethic and high standards for quality
• Willingness to perform additional tasks as required

Preferred but not required:

• Certification in Business Analysis, Product Management, or related discipline
• Familiarity with Business Intelligence tools such as PowerBI, Tableau, GoodData, QlikView
• Familiarity with Atlassian suite of products (Jira, Confluence, Service Management)
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• A passion for things that fly

This posting will automatically expire on Aug 18, 2025.

Why work at Informa?

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say atLifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO, rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, parental leave, and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app, and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world
• The salary range for this position is $80K-120K/YR, depending on experience.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally 14 Informa PLC | informa.com Information Classification: General an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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