Internal Communications Manager

Job Summary:

The Internal Communications Manager will partner with a variety of internal clients to develop and execute powerful communications that manage change, create engagement, and drive a positive and productive organizational culture. The role will help proactively identify internal communications opportunities and elevate communications. The Internal Communications Manager will bring a holistic view and approach through insight into the firm at large along with deep knowledge and understanding of the business.

Job Duties:

• Works closely with stakeholders to understand their needs, vision, goals and challenges, becoming a trusted advisor and valued resource
• Develops and executes engaging communications plans that drive awareness of key initiatives and campaigns, promote engagement and facilitate adoption of new processes, technologies and ways of working
• Utilizes change communications best practices to ensure a steady drumbeat of communications with a cohesive narrative, identifies and segments audiences with unique messaging and delivers a multi-channel approach
• Works with key leaders to help them share their vision and voice
• Researches and writes impactful and engaging content for talking points, presentations and internal collateral material, and also for a variety of communication channels, including but not limited to an internal news site, email, an internal social media platform, voicemail and video
• Supports key conference calls/meetings through strategic agenda development, presentation guidance/development and sharing key takeaways
• Works with stakeholders to continuously assess progress made against goals and adjust strategy and plans accordingly
• Reviews and edits the work of team members and stakeholders
• Brings innovative ideas to create or enhance internal communication channels and processes
• Other duties as required

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor's degree with a focus in Communications, English, Journalism, or Public Relations AND five (5) or more years of strategic internal communications, journalism, marketing, or public relations experience required; OR
• High School Diploma or equivalent AND eight (8) or more years of strategic internal communications, journalism, marketing, or public relations experience, required

Experience:

• Change management experience, preferred
• Prior experience working in a professional services environment, preferred
• Prior experience writing Human Resources, Marketing, Finance or IT-related communications, preferred
• Experience with change management principles, preferred

Software:

• Proficient in the use of Microsoft Office Suite, required
• Advanced proficiency of Word and PowerPoint, preferred
• Proficient in the use of SharePoint and OneDrive, preferred
• Experience and understanding of content management systems, preferred

Other Knowledge, Skills & Abilities:

• Exceptional project management skills
• Excellent written and verbal communication skills with an understanding of AP style guidelines; active listening skills; solid editing skills
• Exceptional attention to detail and commitment to producing high-quality work
• Strong interpersonal skills; ability to work independently and collaboratively within a team environment
• Ability to effectively manage evolving priorities, multiple projects and deadlines in a fast-paced environment
• Flexible and adaptable; able to work in ambiguous situations
• Knowledgeable about emerging communications trends and tactics
• Ability to take complex thoughts and synthesize them into clear and concise communications for a variety of audiences
  
  

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $90,000 - $115,000
Maryland Range: $90,000 - $115,000
NYC/Long Island/Westchester Range: $90,000 - $115,000