Solutions Engineer. (Remote)

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Solutions Engineer is an important part of the DataBank team, responsible for working with the sales team to provide technical insight during the sales process. The Solutions Engineer will be working directly with customers either with a Account Executives and/or independently during the pre-sales process, working with the DataBank engineering team to insure proper solution design, and working with the DataBank provisioning team during customer on-boarding.

Responsibilities

• Prepare and deliver technical presentations to existing and potential customers.
• Deliver guided data center tours highlighting and discussing technical aspects of data center design.
• Gather technical requirements from potential customers.
• Prepare technical proposals for Colocation, Cloud and Managed Services solutions.
• Articulate the benefits of potential solution and compare with competition if needed.
• Work with sales team on RFP responses and proposal preparation.
• Train sales team on new products and product updates.
• Other duties as assigned

Qualifications

• Bachelor's degree or equivalent experience
• 5+ years in Pre-sales, Sales Engineering, Solutions Engineering or Systems Engineering role
• Proficiency in MS word, Excel, PowerPoint & Visio
• Working knowledge in the majority of the following area: data center design (power, cooling, connectivity), data center environments (rack layout, rack power design, cross-connects, etc.), LAN/WAN networking (routers, switches, load balancers), Network security (firewalls, DDoS mitigation, IDS/IPS, log management, web application firewall), Storage (SAN, NAS, DAS, etc), backup systems, x86 server hardware, server operating systems (Windows & Linux), MS SQL, MS Exchange, Virtualization (VMware), Cloud, Compliance (PCI-DSS, SSAE16, HIPAA, FedRAMP, etc.).
• Ability to compare and contrast potential solutions with focus on differentiating DataBank solutions.
• Motivated self-starter with the ability to work independently
• Detail oriented with strong interpersonal & presentation skills
• Term player with ability to quickly establish strong working relationships with peers and customers.

Benefits:

• Health, Vision and Dental packages
• Short Term and Long-Term disability
• Life Insurance
• 401k with match
• Paid Time Off and Paid Holidays