IT Management Specialist

NOTE:This position is contingent on contract award.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

NOTE: This position is contingent on contract award.

This position is designated as work-from-home.

Responsible for providing project management support to an information technology (IT) organization responsible for implementing and sustaining a robust IT benchmarking capability. Responsible for identifying critical tasks, managing project meetings and suspense dates for action items, and preparing executive presentations to senior leadership. Performs IT benchmarking pre-assessment visit activities which include participating in and recording the results of customer interviews, evaluating responses from pre-assessment questionnaires, and developing follow up questions for visit interviews. Provides Benchmarking Assessment visit support to include recording comments and feedback during subject matter expert interviews, collecting observations and generating an out-briefing presentation to senior officials.

Responsible for collecting, analyzing, and creating a final report which includes observations, recommendations, and alternatives for best practices. Responsible for tracking the status of assigned actions for both best practices and IT service improvement opportunities. Develops and delivers IT benchmarking standard operating procedures, processes, templates, examples, checklists, tools, and policies for inclusion in a process library to support the advancement of the IT benchmarking program.

• Eight (8) years relevant project management experience and/or a Project Management certification (i.e., Project Management Professional (PMP) Certification, other recognized certification, etc.).
  • DAWIA, Master Black Belt (MBB), and SAFe Agile certification, such as Product Owner (CSPO, POPM, PSPO) and SAFe Agilest will be considered as "other recognized certification".
• Five (5) years JCXS CBE Tools experience (directly relevant) or other OCONUS Contingency Contracting Application types.
  • CBE Tools include 3in1 NGEN, AGATRS, JCCS, CAAMS, TBC, GFLSV and ADW
• Must possess IT-I security clearance or have a current National Agency Check with written Inquiries (NACI).
• Must have an active DoD Secret clearance.
• IT project management experience using various Microsoft tools.
• Knowledge and experience in managing information technology services and strategies.
• Proficiency in basic analytical software such as Microsoft Excel and Access, and proficiency with the Microsoft Office suite, to include Word, PowerPoint, SharePoint, and Project Management.

Citizenship or Work Authorization Required: US Citizen.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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