Contract Analyst / Senior Contract Analyst

All about us

You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity is open to a remote, hybrid or in-office working arrangement out of the Fargo, ND office. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND.

Pay information

• Contract Analyst
  
  
  
  • Pay Level: 020
  • FLSA Category: Non-exempt - Hourly
  • Pay Range: $23.44 - $37.50
  
  
  
  
• Senior Contract Analyst
  
  
  
  • Pay Level: 023
  • FLSA Category: Non-exempt - Hourly
  • Pay Range: $31.23 - $49.97
  
  
  
  
• Individual pay will be based on skills, experience, qualifications, location, internal equity, and other relevant factors.
• Opportunities for continued salary growth through a performance-based merit program.

A day in the life

The Contract Analyst is responsible for the timely and accurate creation of client benefit materials including contracts, benefit plan books, at-a-glance product brochures, and summaries of benefits and coverage (SBCs). This position ensures all documents are maintained in compliance with company business practices and in accordance with the language filed and approved by the North Dakota Insurance Department.

In addition to the above, the Senior Contract Analyst reviews and analyzes complex contract and benefit plan materials and ensures adherence to training and quality assurance programs. The position steers the team to act on trends, enhancing overall performance.

Your responsibilities will include

Contract Analyst

• Creates client-specific contractual benefit plan materials by analyzing existing approved documents, determining what changes are required, and then accurately editing content. Ensures final documents are compliant with company business practices, appropriate provider arrangements, state mandates, and federal legislation.
• Collaborates professionally and effectively with cross-functional stakeholders to ensure materials created are consistent and accurate according to the benefits the client requested.
• Checks own work and the work of peers to ensure benefit materials are accurate. Provides feedback to peers on quality of work.
• Distributes final benefit plan materials to both internal and external distribution channels.
• Maintains knowledge of insurance products, company policies and procedures, and federal regulations
• Compiles and submits information from the company to the North Dakota Insurance Department for review and approval. Monitors and communicates/collaborates with internal stakeholders until the filing is approved and closed.
• Assists with the coordination and language translation of material through appropriate vendors.
• Provides ongoing and consistent support to the company by answering questions and responding to emails in a timely and professional manner.
• Participates in special projects or other activities, as requested.

Senior Contract Analyst

• Creates and checks the work of others' client-specific contractual benefit plan materials, ensuring compliance with company business practices, appropriate provider arrangements, state mandates, and federal legislation.
• Owns cross-functional collaboration with stakeholders to ensure all materials are meticulously developed, thoroughly reviewed, and consistently aligned with the specific benefits requested by the client.
• Ensures adherence to the training and quality assurance program to maintain high standards and consistency.
• Reviews and analyzes complex contract and benefit plan material deviations, ensuring that any discrepancies are identified and addressed promptly.
• Ensures team awareness and action upon quality trends to enhance overall performance.
• Performs technical batch work and complex analyses.
• Provides technical guidance and support to ensure successful completion of the batch tasks.
• Performs work under minimal supervision. Handles complex issues and problems and refers only the most complex issues to higher-level staff.
• Coaches and mentors department staff and collaborates with leadership to support strategic goals within the team.

What you need to succeed

• A Bachelor's degree in Business, Healthcare or a related field.
• 3 years of healthcare, insurance, contract administration, benefit contracts or related experience is required for the Contract Analyst.
• 5 years of healthcare, insurance, contract administration, benefit contracts or related experience is required for the Senior Contract Analyst.
• Be a problem solver with the ability to research, analyze and define methods, practices, and procedures to resolve issues.
• Desire to expand knowledge base as practices continue to evolve in the workplace.
• Brings a creative mindset and a go-get-em' attitude to find ways to improve upon processes and projects.
• Collaborates effectively with others, contributes to group goals, and supports colleagues in a positive, solution-focused manner to achieve success together.

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits

• Affordable medical, dental and vision coverage accepted throughout the United States
• Employer funded Lifestyle Spending Accounts, Health Savings Accounts and Health Reimbursement Arrangements
• Employer-paid life and disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave
• Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more.

Additional company perks

• Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ.
• Comprehensive learning and development opportunities and an Educational Assistance Program.
• 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
• Opportunities to connect through employee committees.

Equal opportunity employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@bcbsnd.com.

This job posting will be closed 6/27/2025 at 8:00 a.m. (CT). No further applications will be considered.