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Lead Resident Manager ARC36

The Salvation Army USA Central Territory
United States, Illinois, Rockford
Jun 12, 2025

Lead Resident Manager - The Salvation Army Adult Rehabilitation Center

About Us

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible, motivated by the love of God. The mission of The Salvation Army is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Overview

Join our team in "Doing the Most Good" as Lead Resident Manager. This second shift leadership role ensures the integrity, philosophy, and standards of our effective rehabilitation program. You'll provide vital supervision and coordination of residential staff and beneficiaries while maintaining a supportive and structured environment for recovery.

Pay Rate: $16-17/hr.

Status: Full Time, 40 Hours per Week

Key Responsibilities

Program Leadership & Supervision



  • Train, schedule, and supervise Resident Managers
  • Enforce house rules and maintain center security
  • Lead weekly house meetings
  • Conduct new resident orientations and facility tours
  • Oversee medication management procedures
  • Coordinate leisure activities and programs


Resident Support & Safety



  • Respond to resident inquiries and concerns
  • Manage emergency situations according to procedures
  • Conduct regular bed checks and safety monitoring
  • Supervise work therapy assignments
  • Assess and refer spiritual needs to appropriate staff
  • Provide safe transportation when needed


Administrative Duties



  • Maintain accurate electronic records and daily reports
  • Document incidents and policy violations
  • Administer and document drug/alcohol testing
  • Participate in professional development training
  • Monitor center operations and staffing coverage
  • Coordinate with program leadership



Qualifications

Required Education & Experience



  • High School Diploma or Equivalent
  • One year minimum residential or managerial experience
  • Valid Driver's License with ability to qualify for TSA insurance
  • Experience in recovery services preferred


Skills & Abilities



  • Strong leadership and problem-solving skills
  • Excellent communication abilities
  • Basic math and reporting capabilities
  • Technical instruction comprehension
  • Crisis management experience
  • Program coordination expertise


Physical Requirements



  • Speaking, hearing, and vision abilities
  • Computer operation proficiency
  • Ability to lift/move up to 20 pounds
  • Extended periods of activity


What We Offer



  • Leadership role in mission-driven organization
  • Professional development opportunities
  • Comprehensive benefits package
  • Meaningful community impact
  • Team-oriented environment


Work Environment



  • Residential institutional setting
  • Quiet to moderate noise level
  • Some warehouse/store duties
  • Possible on-site living requirement
  • Limited travel for training/events



The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Must pass all applicable background checks.

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