Parking Enforcement Officer

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
The Parking Enforcement Officer works under limited supervision while patrolling and monitoring parking zones in the UT Southwestern Campus area for violations and initiates appropriate action to ensure compliance with parking restrictions as established. Monitors parking facility capacities and reports results.

All individuals who may be called upon to drive a UTSW vehicle shall have a Motor Vehicle Record (MVR) check and points will be assigned accordingly as indicated below. An acceptable point total range to drive a UTSW vehicle shall be between 0-3.5. Any individual whose total points equal 4 or greater shall not be permitted to operate a UTSW vehicle.

Schedule is 11 am - 8pm, Monday - Friday.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  High School Diploma or GED with work related experience

• Experience
  2 years of experience in a high public contact/customer service related position.

• Licenses and Certifications
  (DRIVERS) DRIVERS LICENSE Must have and maintain a valid Class "C" Texas Driver License with an acceptable driver's record to utilize a university vehicle Upon Hire

Preferred

• Experience
  Enforcement experience

JOB DUTIES

• Interprets parking regulations and state laws to effectively enforce parking violations.
• Investigates and resolves parking complaints both proactively and on call by the dispatcher or other associated entities as assigned.
• Operates a hand-held ticket writer to identify scofflaws and vehicles in a suspended status. Notifies the supervisor of any unusual circumstances and when vehicles are in need of towing.
• Provides information to customers regarding general information, directions, and parking related issues. Parking related information will be provided in order to increase voluntary compliance, maintaining a positive traffic flow and to improve conditions for maneuvering internally on campus, and at the critical points of entrance and exit of campus facilities. Aids motorists who have stalled cars, flat tires, or who are locked out of their vehicles. Provides action and/or information regarding parking incidents when requested by the supervisor, administration, and/or the Traffic Parking Appeals Committee.
• Immediately reports criminal activity, traffic problems, and other campus related problems to the dispatcher.
• Directs vehicle and pedestrian traffic at assigned locations to ensure the safe flow of traffic. As directed, occasional overtime is required to assist with on campus special events.
• Recommends traffic control and parking sign improvements to the Parking Enforcement Supervisor.
• Assist with troubleshooting and resolving issues related to parking equipment, including gates and pay-on-foot stations.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!