Blackboard Ultra Application Support Analyst

In this role, you'll oversee the day-to-day administration of our Blackboard Ultra Learning Management System (LMS) and related technologies. You'll play a critical part in optimizing system performance, supporting users, and driving forward-thinking solutions that enhance teaching, learning, and engagement.

What We Offer:

Salary: Competitive range of $80,000 - $90,000 per year. This range reflects the budgeted compensation for this role. The final offer will depend on experience, skills, and location.
• Bonus: This role offers a competitive bonus opportunity, awarded at the company's discretion and based on both overall business performance and your individual contributions.
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Administer and optimize Blackboard LMS performance and user roles

• Troubleshoot and implement LTI integrations, upgrades, and branding (HTML/CSS)

• Provide Tier 2/3 tech support for LMS and learning tools

• Collaborate with Instructional Designers and vendors on new tech rollouts

• Train and support faculty/staff; maintain process documentation

• High school diploma or GED required; Bachelor's in IT or related field preferred

• 3+ years' experience as a Blackboard Administrator is required. Blackboard Ultra administration experience is highly preferred.

• 3-5 years supporting technology in a higher education setting

• Strong expertise in Blackboard configuration, implementation, and troubleshooting

• Working knowledge of SQL, HTML/CSS, and Microsoft Office Suite

• Familiarity with networking concepts, streaming video platforms, and educational tech tools

About us:

Join Our Legacy at Universal Technical Institute, Inc. (UTI)!

Founded in 1965, UTI is a leading workforce solutions provider dedicated to transforming lives through education. Our mission is to serve students, partners, and communities by offering top-notch education and support services for in-demand careers in transportation, skilled trades, and healthcare.

Why UTI?

• Two Dynamic Divisions: UTI and Concorde Career Colleges.
• UTI Division: 15 campuses across 9 states, featuring brands like UTI, MIAT College of Technology, Motorcycle Mechanics Institute, Marine Mechanics Institute, and NASCAR Technical Institute.
• Concorde Division: 17 campuses in 8 states and online, specializing in allied health, dental, nursing, patient care, and diagnostic fields.

Our Commitment: We are passionate about making a difference in the lives of our employees and students. Our mission is to expand our reach and increase our impact, one life at a time. And it all starts with you! Be a part of our legacy and help us shape the future of skilled trades and healthcare education. Come join us at UTI and make a lasting impact!

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