Director of Payroll and Timekeeping Operations

New York City Department of Transportation
$160,000.00 - $190,000.00
United States, New York, Manhattan
Oct 21, 2025
*** IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATES MUST BE SERVING PERMANENTLY IN THE TITLE OF ADMINISTRATIVE MANAGER OR BE ELIGIBLE UNDER THE 55A PROGRAM. PLEASE INDICATE THIS ON YOUR RESUME OR COVER LETTER. The New York City Department of Transportation (DOT) Human Resources and Facilities Management Division is seeking a Director of Payroll & Timekeeping Operations. The Director will supervise a 25-person staff, report to the Executive Director of Personnel and Payroll, and will be responsible for the management of all functions of payroll & timekeeping for 6000 staff, duties including but not limited to the following: Execute diverse functions such as: contractual increases, workers compensation time restoration, managerial lump sum and additions-to-gross (ATG) payments; Data entry for various payroll events, report distribution and sorting and distribution of checks, refunds, and undistributed checks, W-2 and other form preparation and dissemination; Develop uniform and consistent payroll/timekeeping policies, practices and procedures; Disbursement, garnishments, benefits, and taxes consistent with federal and state wage and hour laws; Manage the hiring, training, and performance of payroll/timekeeping staff; train field personnel and agency staff on CityTime and DCD procedures; Comply with all comptroller, citywide, and agency directives related to payroll and timekeeping; Ensure the implementation of new hires, transfers, promotions, terminations, and other personnel changes are accurate and timely; Coordinate and monitor the activities related to employee inquiries concerning payroll/timekeeping matters; Critically review and analyze current payroll procedures in order to recommend and implement changes leading to best-practice operations; Coordinate and collaborate with DOT's Advocate, Legal, and Labor Relations offices on disciplinary, grievances and settlement cases; Coordinate with OPA, CityTime and NYCAPS to resolve problems and address operational issues as they arise; remedy agency CityTime tickets and updates to organizational trees; Perform periodic internal audits of various payroll/timekeeping areas and year-end wage and tax reviews; research and resolve errors and discrepancies; Handle special projects as needed. ADMINISTRATIVE MANAGER - 10025 Minimum Qualifications 1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years. Preferred Skills 7+ years experience supervising a payroll/timekeeping staff: Proficient in the use of the City of New York's automated systems used to manage payroll, including but not limited to NYCAPS, PMS, PI, CHRMS, and PRISE Comprehensive knowledge and understanding of payroll best practices, payroll regulations, and managerial lump sums Ability to read, comprehend and interpret complex personal service contracts and collective bargaining agreements Proven experience resolving complex payroll/timekeeping matters, evaluating risks, analyzing possible outcomes and making fact based decisions Experience implementing policies and facilitating training Ability to work independently and manage multiple projects and processes simultaneously Proficient in Microsoft Office Access, Excel, and Word software applications Excellent verbal and written communication skills including the ability to interact professionally with all levels in the agency Strong interpersonal, leadership and management skills and the ability to maintain a high level of discretion and confidentiality Willing to work additional hours when necessary to complete tasks within prescribed deadlines. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.