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Remote

Performance Administrator

MultiPlan
United States
Jun 12, 2025
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
JOB SUMMARY: The Performance Administrator is responsible for overseeing the development, implementation, and management of the performance management system. This role involves ensuring the system's effectiveness, providing support to users, and analyzing performance data to drive organizational improvements.
JOB ROLES AND RESPONSIBILITIES:
1. Manage and maintain the performance management system including customization of system features.
2. Develop and implement techniques to improve performance management processes and procedures. Create/maintain documentation of said process and procedures.
3. Collaborate, coordinate, and communicate across disciplines, departments, and levels within the organization.
4. Creates, Prepares, and distributes standard performance management reports in addition to managing ad-hoc report requests.
5. Design, develop, and maintain performance management dashboards to provide real-time insights and analytics to HR and management teams.
6. Create visually appealing and easy-to-understand data visualizations to represent performance management metrics and trends.
7. Provide training and support to HR staff and other users on performance management functionalities, updates, and dashboards.
8. Maintain confidentiality of all data and comply with federal regulation and company policy on release/reporting of data.
9. Ensure compliance with HIPAA regulations and requirements.
10. Maintain compliance with SOX procedures, Hi-Trust, and other company mandated compliance programs.
11. Demonstrate the Company's Core Competencies and values held within.
12. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High-Risk Role.
13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The incumbent works under minimal supervision and relies on established guidelines and experience to complete job responsibilities. Work requires a broad range of knowledge of the performance management field gained through experience and is varied and complex. The incumbent applies knowledge of policies and procedures as well as the knowledge gained through experience to solve problems and to assist team members with application of policy and procedure.
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