Customer Service Representative

Join Our Team as a Customer Service Representative in Portland, OR - Where Your Skills Drive Success!

Are you ready to take your customer service career to the next level in a fast-paced logistics environment? Staffmark is seeking a dedicated Customer Service Representative to join our Portland, OR team. This temp-to-hire opportunity offers competitive pay and a chance to grow with a company that values accuracy, teamwork, and exceptional service!

Hours and Pay

Schedule: Tuesday through Saturday, 7:30 AM to 4:00 PM

Pay Rate: $18 per hour

Employment Type: Temporary to hire

About the Role: Your Day-to-Day Impact

As a Customer Service Representative, you will be the vital link between customers, business partners, and drivers, ensuring seamless communication and satisfaction at every step. Your responsibilities will include:

• Assisting customers and business partners via telephone and email with professionalism and care
• Handling and resolving customer complaints calmly and effectively
• Diagnosing and troubleshooting issues to deliver timely solutions
• Monitoring delivery routes and scanning haul-away pods to verify stamps
• Processing order changes or cancellations with precision
• Utilizing Microsoft Office tools such as MS Project, Word, Excel, and PowerPoint to support operations

What We're Looking For

This position is ideal for candidates with at least 1 year of related experience, preferably in a call center or logistics environment. A high school diploma or equivalent is required. Strong customer service skills, the ability to multitask efficiently, and exceptional organizational skills are essential. You should be comfortable working under pressure while maintaining a positive, solution-oriented attitude.

Key qualities include:

• Strong attendance and reliability
• Ability to work at a fast and accurate pace
• Effective instruction-following skills
• Team player mindset, willing to assist in various warehouse departments as needed
• Physical stamina to stand, kneel, and bend throughout an 8-hour shift

Benefits That Support You

At Staffmark, we believe in taking care of our team. Enjoy a comprehensive benefits package that includes weekly pay, medical, dental, and vision insurance, life insurance, 401(k) plan, short-term disability coverage, employee discounts, and referral bonus opportunities. We're committed to your well-being and professional growth!

Ready to bring your customer service expertise to a dynamic logistics team?

Click Apply Now to take the first step toward a rewarding career with Staffmark in Portland, OR. We look forward to meeting you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.