Teller

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience.

WHAT YOU'LL DO:

• Member Advantage Program:Ensure that every interaction with the members reflects our commitment to exceptional service and values.
• Information Protection Program: Uphold the highest standards of performance and information security in all aspects of your role.
• Member Services: Address member needs promptly and effectively, demonstrating a proactive and helpful approach. Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively.
• Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources.

Position Location: Everett Financial Center

Training Schedule (First 5 Weeks):

• Monday to Friday: 9:00 AM - 5:00 PM (Paid Training)

Regular Schedule (After Training):

• Monday to Friday: 8:00 AM - 6:30 PM

• Rotational Saturdays: 8:45 AM - 1:30 PM

QUALIFICATIONS:

Minimum Qualifications:

• Typically requires High School Diploma or associated Certification (GED), and 1 year of customer service or relevant experience.
• Minimum of one year of customer service experience.
  

Desired Qualifications:

• Teller or cash handling experience.
• Strong attention to detail and accuracy in handling transactions.
• Experience in promoting and selling financial products or services.
• Knowledge of regulatory requirements related to financial transactions.
• Successful completion of in-house teller training program.
• Proficient math skills, with the ability to process account transactions accurately.
• Ability to multitask.
• Good verbal and written communication skills.
• Good interpersonal skills to ensure professional handling of member concerns.
• Ability to work independently and as a team member, using discretion and sound judgment.
• Additional hours as necessary to accomplish objectives and goals.

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.