Director, IT Infrastructure

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Reporting to the CIO, the Director of IT Infrastructure is tasked with bringing Ryerson the best practices and modern technological advances in Cloud, Infrastructure, AI, and user experiences. This role will collaborate with other internal and external stakeholders as needed on IT-related projects, technology upgrades, audit findings, external assessments, and remediations.

• Provide management and guidance to the LAN Systems Team that builds and maintains on premise and cloud infrastructure, including servers, desktops, and services, manages Microsoft Active Directory, MS Office 365 productivity applications and the tools and processes associated with their operations.
• Provide management and guidance to the Telecommunication Team that manages voice and data services, which include all network equipment, phones, wireless, and manages relationships with carriers and other service providers
• Provide management and guidance to the IT Ops team that manages the equipment and personnel required to manage systems for power, cooling, and fire suppression in the data center, along with the IT support teams that provide first level technical support and SAP application support to end users across the company.
• Provide management and guidance to the SAP Basis team that provides technical support for all SAP-related systems and performs database management responsibilities for HANA, SQL, and Oracle databases.
• Collaborate with the Cyber Security and Compliance Teams on activities and projects that remediate cyber security risks, create and manage security-related policies, address compliance requirements, etc.
• Work with the CIO and other leaders in IT and the business to securely integrate acquired businesses with Ryerson's infrastructure while assimilating to Ryerson's security standards as quickly as possible.

• Bachelor's degree in Information Technology or related field.
• 10 plusyears of demonstrated IT management and successful leadership experience that includes managing a variety of technology support teams.
• Understanding of a wide range of IT systems technologies and the related challenges and opportunities.
• Solid project management skills to facilitate the scope definition phase through implementation.
• Exceptional oral and written communication skills to provide clear direction and report status.
• Ability to analyze complex situations and make timely decisions.
• Excellent negotiating skills for communicating with vendors and internal customers.
• Consensus-building skills to make decisions and generate support.

Salary: $162,000-$210,000 annually. A starting salary higher than $162,000 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Ryerson offers eligible employees the following benefits:

Medical, dental, and vision insurance programs

Flexible spending accounts

401K plans with employer-matching contributions

Paid vacation, sick, and holidays

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