BUSINESS SUPPORT SPECIALIST II #00095192

Parking Operations

This position provides essential administrative, financial, and customer service support for Missouri S&T Parking and Transportation Services.

• Business Support Functions:
  • Deliver exceptional customer service in person, via phone, and through electronic communications
  • Process payments for citations and parking permits
  • Greet and assist visitors, route calls, and respond to general inquiries
  • Create and track expense reports; monitor departmental budget expenditures
  • Research and compile information for reports, presentations, and correspondence
  • Review and reconcile departmental accounts
  • Manage HR processes including posting positions, setting up interviews, and timekeeping
  • Process requisitions, vouchers, and related financial documentation
  • Communicate with vendors to obtain quotes, resolve issues, and manage orders
  • Oversee office supply inventory and order necessary equipment and materials
  • Accurately process payments and prepare bank deposits
  • Assist in maintaining departmental website content and social media presence
  • Perform other administrative duties as assigned
• Parking and Transportation Services:
  • Use parking software to handle inquiries, issue permits, and process payments
  • Support parking enforcement officers with field inquiries
  • Provide customer assistance in parking garages, including payment troubleshooting
  • Assist with parking operations, including but not limited to, meter collections and event logistics
  • Help coordinate shuttle services, including scheduling and routing
  • Compile reports on student shuttle usage
  • Serve as a backup shuttle driver as needed
• Fleet Management:
  • Assist in enrolling departments into the fleet management program
  • Schedule vehicle rentals and ensure proper usage tracking
  • Oversee vehicle maintenance scheduling and coordination
  • Maintain campus vehicle inventory

• An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
• Must have a valid driver's license and obtain a chauffeur's license within one month of the start date

The anticipated hiring range for this position has been established as $16.82-$19.00 hourly.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 7
University Title: BUSINESS SUPPORT SPECIALIST II
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.