Job posting has expired
Principal Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 May 02, 2025 | |
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OverviewMicrosoft's Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products in our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is tobuild the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.The Fabric CAT team is a customer success and advisory team within the Azure Data product organization which bridges between the engineering teams shipping the product and our Microsoft field teams and customers. We are looking for a Principal Program Manager to join our team. This role is for someone who has technical experience with data estate implementation and understands what business decision makers in our customer organizations are looking for as they invest in analytics solutions. The Principal Program Manager role will engage and work closely with key partners and help them skill up in the process. These engagements will function in support of the success of the product, field, and customer teams through the technical expertise, stakeholder management, and program management skills expected of the role.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesProactively collaborates with customers to identify conditions of success, including unmet needs, with in-depth expertise to efficiently gather requirements.May help to define complex product and program strategy from customer interactions.Delves into customer conversations to discover unmet needs and starts to innovate processes to more efficiently accelerate customers, based on their capabilities and goals, across multiple product groups.Efficiently executes customer solutions and projects, scaling as possible.Proactively innovates from established plans and processes to better accommodate to the customer capabilities and goals across multiple product groups in order to efficiently execute customer solutions and projects, scaling for multiple/complex enterprises as possible.Proactively creates and maps Microsoft solutions to customer requirements and environment, leveraging deep technical expertise within the customer industry, customer business goals, and technical capabilities to align solutions that meet customer needs.Collaborate with customers and/or internal stakeholders to communicate strategy and align solution implementation timeline, provide updates, and adapt plans to changing goals.Works with team to provide technical expertise to customer and enable opportunities for evangelizing and optimizing the product and use case, allowing for further integrating of platforms and solutions into the customer business, driving product usage.Anticipates highly complex product/solution-related requests or issues from customers. Captures comprehensive and complex product insights based on customer needs and requirements to further develop the product, synthesizing insights across some customers.Evaluates customer short- and long-term strategy effect on product alignment, with consideration for other customer's priorities.Leverages complex understanding of pain points of field/sales organizations to address. Builds upon framework and guides others to evangelize (e.g., talking at different events, team meetings, articulate the value proposition) to key internal stakeholders about program updates. Espouses capabilities, impacting a wide breadth of organizations.Embody our culture and values. | |