Director, Duals Product Strategy and Experience

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Director, Duals Product Strategy and Experience will be responsible for our duals product growth, member experience, and overall P&L of the product. This role involves articulating strategy for SCAN's dual product and rallying team members across different functions to turn the vision into reality.

You Will

Gain a deep understanding of the dual market dynamics, regulatory environment, competitive landscape, customer needs, and SCAN's current capabilities.

Develop SCAN's duals strategy to drive market expansion, membership growth and retention, create buy-in for the product vision, and translate product strategy into actional initiatives

Work closely with product, network, member experience, regulatory affairs, operations, and finance team to deliver quick wins as well as a successful longer-term trajectory

Work with compliance to understand state and federal requirements for the product, and ensure we maintain compliance

Be SME for Duals product in broader organization conversations and ensure broader strategy aligns with needs of the dual product

Act as a product evangelist to build awareness and understanding

Your Qualifications

Bachelor's Degree in Business Administration, Healthcare, or a related field or equivalent experience

Proficient with Microsoft products: MS Excel, MS Word, MS PowerPoint.

Leadership - Skilled to develop others

Business Insight - In-Depth understanding of the business

Problem Solving - Good problem-solving skills

Strategic Mindset - Creates strategies to sustain competitive advantage

Proven ability to develop product strategies and effectively communicate recommendations to executive management

Strong problem-solving skills and willingness to roll up one's sleeves to get the job done

Excellent communication and interpersonal skills.

Ability to work collaboratively with diverse teams and stakeholders.

Demonstrated ability to lead and manage complex projects.

What's in it for you?

• Base Pay Range: $147,900.00 to $236,600.00 USD Annually
• Work Mode: Mostly Onsite (In the Long Beach, CA office 2 times a week on Tuesday and Wednesday)
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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