Privacy Program Specialist, Senior

Your Role

The Privacy Office team is responsible for development, implementation, and oversight of Blue Shield's Privacy Program. The Privacy Program ensures that Blue Shield and its affiliated covered entities, including Blue Shield of California Promise Health Plan, are in compliance with state and federal privacy laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), and California's Confidentiality of Medical Information Act (CMIA). The Privacy Program Specialist, Senior Analyst reports to the Privacy Office Sr. Manager or Director and plays an essential role in advancing and enforcing Blue Shield's Privacy Program.

Your Knowledge and Experience

• Bachelor's Degree or equivalent experience and
• Requires a minimum of 5 years of prior relevant experience
• Prior experience in healthcare, legal services, privacy, audit, investigative services, systems or operations support, corporate training, or another related field
• Requires excellent organizational skills
• Strong independent judgment, problem-solving, critical and analytical thinking skills, including an exceptional "moral compass" and work ethic
• Ability to work collaboratively in a team, perform duties with minimal supervision, multi-task, and to deliver a quality work product in a highly regulated, demanding, and constantly changing corporate environment
• Proficient in Microsoft Word, Access, Excel, PowerPoint, and Outlook
• Project management or similar experience preferred
• Knowledge of state and federal privacy laws, including HIPAA/HITECH, CMIA, and privacy related consumer protections laws, such as the Telephone Consumer Protection Act (TCPA)
• Knowledge of Department of Health Care Services (DHCS) privacy requirements for Medi-Cal Managed Care Health Plans and Centers for Medicare or Medi-Cal and Medicaid (CMS) Medicare or Medi-Cal Managed Care Plans
• Experience and knowledge of compliance or privacy incident management software