Supervisor, Process Maintenance Technician

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!

POSITION PURPOSE

The Supervisor, Process Maintenance Technician is responsible for technical oversight, optimization, preventative maintenance, and continuous improvement of the blending processing systems and associated plant utilities, while also serving as the direct supervisor for two Process Maintenance Technicians working on 2^nd and 3^rd shifts. This role ensures compliance with regulatory requirements, optimizes system performance, leads troubleshooting efforts, and provides expertise in operational enhancements. The Supervisor, Process Maintenance Technician collaborates with cross-functional teams, leads technical training, and supports audits while serving as the subject matter expert in process system operation.

*No calls or emails from third-party vendors or agencies will be accepted.*

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Key Responsibilities:

• Supervise Process Maintenance Technicians on 2^nd and 3^rd shift, providing guidance, training, and support. Responsible for managing their performance, including hiring/firing authority.
• Maintenance: Perform and oversee preventive maintenance, repairs, and upgrades on various equipment and systems, including purified water systems, plant utilities, and liquid blending process equipment.
• Purified Water Systems: Maintain and troubleshoot purified water systems, ensuring compliance with quality standards and regulatory requirements.
• Plant Utilities: Oversee the maintenance of plant utilities such as compressed air, steam, and water distribution systems.
• Liquid Blending Process Equipment: Maintain and troubleshoot liquid blending process equipment, ensuring optimal performance and adherence to production specifications.
• Safety: Ensure compliance with safety regulations and company policies, conducting safety inspections and training.
• Documentation: Maintain detailed records of maintenance activities, including work orders and safety reports following cGMP and Data Integrity guidelines
• Problem-Solving: Diagnose and troubleshoot equipment issues, implementing effective solutions.
• Coordination: Schedule and prioritize maintenance tasks, coordinating with other departments as needed.

Qualifications:

• Experience: Several years of experience in maintenance or a related field, with leadership experience preferred. Specific experience with purified water systems, plant utilities, and liquid blending process equipment is highly desirable.
• Technical Skills: Proficiency in mechanical, electrical, and process control systems, as well as familiarity with purified water systems, and liquid blending process equipment.
• Communication: Strong verbal and written communication skills, with the ability to interact effectively at all levels of the organization.
• Problem-Solving: Excellent analytical and problem-solving abilities.
• Attention to Detail: High level of attention to detail and organizational skills.

PERFORMANCE MEASUREMENTS

• Unscheduled Downtime:
  
  
  
  • Measure the total time equipment is out of operation due to unexpected failures. Lower downtime indicates better maintenance practices.
  
  
  
  
• Reactive Maintenance Work Hours:
  
  
  
  • Track the hours spent on unplanned maintenance tasks. A lower percentage of reactive maintenance suggests a more proactive approach.
  
  
  
  
• Mean Time Between Failures (MTBF):
  
  
  
  • Calculate the average time between equipment failures. A higher MTBF indicates more reliable equipment
  
  
  
  
• Work Order Cycle Time:
  
  
  
  • Measure the time taken to complete maintenance work orders from initiation to completion. Shorter cycle times reflect efficient maintenance processes
  
  
  
  
• Preventive Maintenance Compliance:
  
  
  
  • Track the percentage of scheduled preventive maintenance tasks completed on time. High compliance rates indicate effective preventive maintenance planning
  
  
  
  
• Equipment Availability:
  
  
  
  • Measure the percentage of time equipment is available for use. Higher availability rates suggest effective maintenance and minimal downtime
  
  
  
  
• Quality of Repairs:
  
  
  
  • Assess the quality of maintenance work by tracking repeat failures or rework. Fewer repeat issues suggest higher quality repairs
  
  
  
  

EDUCATION/CERTIFICATION:

• High School Diploma, Technical or Trade School Graduate, Associate Degree in electro-mechanics preferred, or equivalent on the job experience.

REQUIRED KNOWLEDGE:

• Good knowledge of process equipment, photo sensors, solenoids, relays, electric motors, air mixers, pumps and pneumatics, liquids process flow, fundamentals of basic electricity and controls.
• PC skills (word, power point, excel)
• Good understanding of cGMP, Lock-out/Tag-out, PPE requirements, Safety practices, basic understanding of Hazardous Materials and learn to interpret Safety Data Sheets

EXPERIENCE REQUIRED:

• 7 - 10 years of experience in industrial equipment troubleshooting and maintenance; minimum 2 years supervisory experience.
• Basic knowledge of Purified Water Systems.
• Basic knowledge of Preventive Maintenance Principles

SKILLS/ABILITIES:

• Can decipher and troubleshoot complex equipment/control problems.
• Willing to learn systems and processes
• Be flexible and work extended shifts and overtime when required, including nights, weekends and holidays if necessary.

WORKING CONDITIONS

Physical Requirements

• Qualify to wear a respirator and fall and hazardous prevention equipment
• Requires standing, walking, and working in a manufacturing environment for extended periods.
• Must be able to lift and move objects up to 50 lbs as needed for system maintenance and troubleshooting.
• May involve climbing, bending, kneeling, and reaching when working on equipment.

Work Environment

• Work is primarily performed in a controlled manufacturing environment, production floor, and utility areas.
• Exposure to high temperatures, noise, vibrations, and humid conditions in some work areas.
• May require working in areas where hazardous materials, chemicals, or cleaning agents are used.
• Requires compliance with PPE standards, including gloves, safety glasses, and protective clothing when handling system components.

Schedule & Availability

• This is a salaried role, requiring flexibility to address urgent system issues outside regular hours.
• On-call availability may be required for emergency response, troubleshooting, and critical maintenance needs
• Occasional weekend and holiday work may be necessary during system upgrades, shutdowns, or regulatory inspections.

SALARY RANGE

• $70,000 - $85,000 annually

PDI is pleased to offer a comprehensive and affordable benefits program to our associates, which includes:

• Medical & prescription drug coverage
• Dental / Vision plan
• 401(k) savings plan with company match
• Basic and supplemental life insurance
• Flexible Spending Accounts (FSAs)
• Short- and long-term disability benefits
• Health Advocacy Program / Employee Assistance Program (EAP)

Many other voluntary benefit plans such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance

At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide: Sick leave, generous vacation and holiday time, paid parental leave, summer hours, flex place/flex time options