CPQ Application Specialist

Global IS Service Manager

In this role, you will have the opportunity to collaborate with key stakeholders to develop, implement, and facilitate successful onboarding of digital solutions and the adoption of digital platform and solutions into the customer business environment along with their subsequent operations and maintenance. Each day, you will provide consultative assistance in supporting the use of products with the goal to improve productivity and efficiency. You will also showcase your expertise by helping the customers to achieve their solution goals and objectives by leveraging domain expertise and knowledge on ABB's digital solutions.
The work model for the role is: hybrid/remote.
This role is contributing to the Measurement & Analytics division within Process Automation.
You will be mainly accountable for:
Testing and troubleshooting the final system setup and ensuring its successful rollout through training and retraining the customers to understand the software and its benefits and providing subsequent ongoing support and services.
Participating in the assigned stages of the end-to-end customer lifecycle including digital opportunity identification, opportunity qualification, discovery and value engineering, solution blueprinting, PoC / pilot, solution deployment, and post go-live operations/support.
Executing ideation workstreams from identifying needs to validate and define development together with cross-functional teams of digital software engineers, user experience, and subject matter experts for value creation.
Supporting customers right from the sales cycle through the go-live, post-implementation review, and subsequent follow-up stages.

• Bachelor's degree and 5+ years of experience, or Associate's and 7+ years of experience, or HS diploma and 9+ years of experience.
• Working knowledge of CRM and ERP systems, architectures, and functions.
• Understanding lifecycle of software development.
• SQL knowledge.
• Windows server administrative knowledge.
• Effective communication and strong attention to detail.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
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