Behavioral Health Advocate - Southeastern KY

Behavioral Health Advocates (BHAs) help individuals live their lives to the fullest by promoting recovery and resiliency. BHAs support complex and high-risk needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them access appropriate community services, and assisting them in improving community tenure.

This position requires an independent clinical license in Kentucky. Due to business needs, residency in the following Kentucky counties is preferred: Clay, Perry, Leslie, Bell. Applicants residing in Tennessee and Virginia may be considered.

The schedule is Monday - Friday, 8am to 5pm. Approximately 40% of the week is spent meeting in-person with members throughout Southeastern, KY. The remainder of the week is spent working at home. Mileage reimbursement is included.

Primary Responsibilities:

• Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach
• Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
• Identify and remove barriers to procurement, delivery, participation in and success of services
• Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically
• Meet with consumers in-person at facilities, provider offices, and in homes as appropriate
• Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
• Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
• Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
• Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
• Identify high-risk, co-morbid needs of consumers
• Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
• Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
• Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
• Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
• Assist in the development of a relevant and consumer-specific aftercare plan
• Comply with all policies, procedures, and documentation standards in appropriate systems, tracking mechanisms and databases
• Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services

Required Qualifications:

• Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D.; or RN with 2+ of experience in behavioral health
• Active, unrestricted license to practice independently in Kentucky:
  
  
  
  • LCSW, LMFT, LPCC, LP or RN
  
  
  
  
• 1+ years of experience in a related mental health setting

Benefits Include:

• 40-hour work week. No nights, weekends, holidays, or being on call!
• Full medical, dental, and vision benefits
• 401(k) and Employee Stock Purchase Plan
• Generous PTO and paid company holidays
• Continuing education and licensure renewal fee reimbursement
• Employee discounts including Peloton and gym memberships
• And more!