Analyst, Corporate Systems

Job Purpose

Identifies opportunities for improvement, modernization, and efficiency within Corporate Systems. Serves as a liaison between internal stakeholders and the Corporate Systems organization from project inception through implementation, ensuring solutions that address business needs. Documents business requirements and translates them into actionable solutions for the Corporate Systems organization.

Responsibilities

• Analyzes operations to determine opportunities to automate processes and functions.
• Serves as an integral participant in the business process redesign and documentation for new or changing solutions.
• Formulates, defines, and provides cost estimates for the business process redesign.
• Provides documentation for new solutions or changes to existing solutions to meet business and technical requirements.
• Research business strategies and provide recommendations on best practices and changes in technology.
• Facilitates communication between business and information technology from initial requirements to final implementation.
• Creates and/or updates formal governance documentation as needed.
• Educates internal stakeholders and the Corporate Systems organization on new and/or enhanced processes, as well as evolving regulatory or corporate governance, and provides support as needed.
• Performs other related duties as assigned.
• Ability to travel <25% of the time

Knowledge and Experience

• Bachelor's degree or the equivalent combination of education, training, or work experience
• Proficiency with the MS Office suite of products is required
• Former Systems Operations or Systems Administration experience highly preferred
• Proven history of identifying and implementing opportunities for automation and efficiencies highly preferred
• Ability to design solutions and technical requirements by leveraging the appropriate tools and techniques preferred
• Experience creating Senior Management level PowerPoint presentations preferred
• Experience working with GRC business owners preferred
• Experience with Tableau preferred
• Experience with ServiceNow preferred
• Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience
• Excellent organizational skills and ability to manage multiple deadlines
• Ability to research ideas and present outcomes in a clear and concise manner
• Ability to influence others to gain consensus on the most effective solution
• Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
• Strong analytical skills
• Demonstrated team player with ability to drive projects to successful outcome
• Ability to quickly adapt to changing priorities

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.