Clerical Assistant 3 (BDL)

Do you excel in multi-tasking skills and have a commitment to providing great customer service? The Department of Transportation is actively looking to hire a Clerical Assistant 3 to provide clerical and office support within the Division. In this role, you will have the opportunity to assist the Medical industry, Lawyers, Legislative Offices, Messengers, Exam Centers, and Drivers. Your efforts will directly impact the efficient operation of the office and improve our services for Pennsylvanians. If you are ready to showcase and expand your skill set, this is the opportunity for you!

This position will focus on reviewing all incoming medical reports from physicians, law enforcement, and concerned citizens. Work involves comparing information received to regulations and statutes and making an independent processing decision on the action that is to be taken. Creating a case for each individual driver, you will process medical reports using a PC based imaging system. Medical research using the internet and other available sources may be required in order to make a determination on a driver report. You will have the opportunity to Initiate telephone calls to physicians and other medical personnel to acquire information needed for clarification of reports received by the Department. After reviewing and processing all returned medical forms, you will be responsible for making a decision resulting in approval or disqualification of drivers for special medical waivers.

Other duties to include but not limited to:

• Researching and processing all discrepancies in medical records
• Adding or deleting medical restrictions based on the information received
• Processing many driver licensing forms and applications, including renewals, permits, extensions, identification cards and calculating all fees associated with processing

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch; Rotating Saturdays.
• Telework: You will not have the option for telework or Alternate Work Schedule in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirement:

• You must be able to perform essential job functions.

Legal Requirement:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.