Bellperson-Overnight

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Are you a night owl who loves helping people, knows your way around the city, and doesn't mind a little luggage lifting with a side of friendly conversation? We're looking for an Overnight Bellperson to join our team and deliver top-notch service while the rest of the world sleeps!

Greet guests with warmth, charm, and the kind of smile that makes their day (even at midnight).
• Know the city like the back of your hand-where to eat, shop, sightsee, and snap the perfect selfie.
• Be a reservation wizard-book dinner tables, limo rides, and help with travel requests like a pro.
• Deliver everything from room service surprises to VIP packages with care and flair.
• Keep public spaces and the bell closet looking sharp, tidy, and guest-ready at all times.
• Handle guest concerns with grace, speed, and a can-do attitude-problem-solving is your superpower.
• Help with those extra touches-flowers, car rentals, luggage shipping, and sightseeing tours-like a concierge ninja.
• Master the art of the bell cart-safely and smoothly, no wild rides here.
• Stay present and ready, especially at the Front Desk-because guests don't stop arriving after 5 PM.
• Point guests in the right direction-or better yet, walk them there with style.
• Call taxis and shuttles with ease and timeliness-like a human transportation app.
• Load, unload, and handle luggage like a champ (with muscles and manners).
• Give the heads-up to Front Desk when VIPs roll in-because red carpet moments matter.
• Chat it up with guests-make them feel like the star of the show.
• Stay sharp by attending all meetings and training sessions-because knowledge is power.
• Tackle any manager-assigned tasks with enthusiasm and hustle.
• Be the ultimate hotel guide-lead guests to their destinations with charm and confidence.
• Keep it classy-clean uniform, professional look, and always protect guest and hotel info.
• Follow safety rules like a pro-report anything risky and stay up to date on training.

What You Bring to the (Bell) Table:

• A passion for delivering excellent customer service-you're all about making people feel welcome.
• Strong communication chops, plus the ability to present, organize, and even train if needed.
• A professional appearance and attitude that shines as bright as your smile.
• Must be fluent in English-and confident speaking it with guests from all walks of life.

Physical Superpowers Required:

• Able to stand, walk (or hustle!) for 8 hours straight-we keep it moving.
• Lift up to 70 lbs like a pro-yes, that suitcase with the wheels counts.
• Brave enough to face the elements-rain, snow, heat, wind-you've got this.

Where You'll Work Your Magic:

• Inside the hotel with cool vibes and cozy corners.
• Outside the hotel, where the weather is part of the adventure.
• Must be flexible-available for early mornings, late nights, weekends, holidays, and especially overnight shifts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.