Manager of Business Transformation

Job Summary:

The Manager of Business Transformation is responsible for their participation during the Pre-sales and Business Transformation phases of BDO System Integration projects. This role includes preparation for and conducting product demonstrations for the Dynamics 365 business applications. The successful candidate will lead and/or participate in Business Transformations Sessions that provide process engineering and requirements gathering at the start of our system implementation projects. Our goal in business transformation is to help our clients determine best practices and efficient processes in which to conduct day-to-day operations for all functional areas. The Manager of Business Transformation is the lead conduit between business process owners and executives at the client and the BDO delivery team to ensure the application meets the agreed requirements.

Job Duties:

• Conducts sessions with the Sales teams from BDO and Microsoft to understand the high-level scope of a potential engagement
• Prepares for and conducts product demonstrations
• Prepares budgetary estimates for projects of all sizes, in collaboration with the delivery team and prospective client, as part of a pre-sales team
• Assists in preparation of the project SOW
• Facilitates Executive Alignment and Business Transformation workshops with clients and prospective clients
• Creates process catalog and maps for key business processes
• Comprehends each current state process and guides the client in the determination of the optimal future state process, according to BDO's BT methodology
• Works as a member of the Business Transformation team to collect process requirements and enhancement opportunities for what the future state process must include
• Provides determination of the general size and complexity of each process in scope for enhancement or replacement by the project
• Works with the Senior Project Manager and Technical Solutions Architect to provide estimates for the future phases of the project
• In certain projects, participates in the continuing solution delivery. This may include roles as delivery lead or engagement manager for a project
• Maintains an ongoing positive relationship with client stakeholders
• Other duties as required

Supervisory Responsibilities:

• Supervises project teams during transformation workshops and assessments
  
  

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor's degree AND five (5) or more years of industry experience with Business Application pre-sales, required; OR
• High School Diploma/GED AND eight (8) or more years of industry experience with Business Applications pre-sales, required

Experience:

• Seven (7) or more years of experience preparing and conducting product demonstrations during the pre-sales process, required
• Four (4) or more years of experience preparing or reviewing statements of work for implementation projects, preferred
• Three (3) or more years general functional knowledge within the Microsoft Dynamics 365 application for all application areas, required
• Five (5) or more years experience in implementing business process improvements, required
• Five (5) or more years of education or experience with ERP, HCM or CRM Product, required
• Client facing best practice consulting experience, preferred

License(s)/Certification(s):

• Architect level certification with the following technologies: Dynamics 365 Finance, Dynamics 365 Supply Chain, Dynamics 365 Commerce, Dynamics 365 Architecture, preferred

Software:

• Experience with one (1) or more of the following solutions, required:
• Dynamics 365
• NetSuite
• Oracle
• SAP
• Infor
• Proficient with Microsoft Office Applications, required
• Azure DevOps experience, preferred

Other Knowledge, Skills & Abilities:

• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Excellent communication and presentation skills, both verbal and written
• Ability to deliver effective product demonstrations
• Excellent interpersonal and customer relationship skills
• Business process analysis, design, and process flow skills
• Excels at operating in a fast-paced technical environment
  
  

Keywords: Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Process modelling, Process Analysis, Business Analyst, BA, , Requirements Gathering, User Experience, User Enablement, Data Visualization, Software,, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management, Delivery Lead, Project Management