Pricing Specialist - Key Accounts

Job Title: Pricing Specialist / Key Accounts
Job Location: Houston, TX (IAH)

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently.

Key Responsibilities:

• Lead Ad hoc Air and Ocean Pricing requests - with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Skills / Qualifications:

• 4+ years' experience with Air/Ocean Freight operations, strong preference to freight forwarding industry
• High Customer Service Focus / Can do attitude
• Process Improvement and process reviews experience required; Six Sigma a plus but not required
• Bachelor's Degree preferred
• Working knowledge of TSA requirements strongly preferred
• CargoWise (CW1) experience is a plus
• Dangerous Goods / Hazmat certification a plus
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
• Strong communication and presentation skills