Description
The primary focus of this position is to support and maintain the Human Resource Management System (HRMS) while developing, implementing, and maintaining effective human capital metrics and analytics. This individual serves as a technical liaison for assigned functional areas and assists subject matter experts with ensuring data integrity, communicating system changes, report writing and analyzing data flows for process improvement opportunities Specific Duties Include:
- Provide support for HRMS system including, but not limited to, researching and resolving HRMS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
- Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools.
- Assist in the development of standard reports for ongoing customer needs.
- Help maintain data integrity in systems by running queries and analyzing data.
- Collaborate with functional and technical staff to coordinate the application of upgrade or fix.
- Assist in the administration and support of web-based performance appraisal, onboarding and recruiting, organizational chart software along with other functions within the HR system. Train end users and customers regarding usability and functional application.
- Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.
- Serve as a key liaison with third parties and other stakeholders including Payroll, Benefits, Human Resources, Finance and other applicable departments.
- Use project management skills in managing projects. May provide overall project management for a given company initiative.
- Engage with customers to understand their needs, provide timely updates, and resolve issues and requests efficiently, while using clear written and verbal communication.
- Collaborate with team members and other departments to share information and coordinate efforts to achieve common goals.
- Develop user procedures, guidelines and documentation for a variety of systems and project efforts. Train employees on new processes/functionality. Train new system users.
- Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Participate in user group meetings/conferences.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of R.D. Offutt Company.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
- 2+ years' experience within an HRMS/HRIS environment in a technical or analyst role.
- Experience with report writing and design with such tools as Cognos and Microsoft SQL.
- Experience with UKG and Kronos.
- Strong understanding of HRMS database design, structure, functions and processes, and experience with database tools.
- Understanding of HR processes and data.
- Project management/coordination experience.
- Thorough knowledge of MS Excel, Word and PowerPoint.
- Effective organizational and interpersonal skills including written and verbal communication skills.
- Bachelor's degree in business management or human resource management preferred.
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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