Manager, Training & Development, Donor Services Department

The Manager, Training & Development, Donor Services is primarily responsible for the development, implementation, and evaluation of the training and development programs in support of Donor Services (phlebotomy) operations.

Manager, Training & Development, Donor Services responsibilities include:

• Provide leadership and development to the Phlebotomy/Donor Services Training team, ensuring the competency, integrity, and compliance with regulated and non-regulated practices.
• Oversee and monitor direct reports including adherence to policies and procedures, PTO, and time management.
• Be accountable for the design and development, delivery and tracking of Donor Services training, while promoting quality and regulatory compliance.
• Conduct regular reviews and evaluation of training programs advising management of outcomes and proposed changes or enhancements.
• Work directly and indirectly with department management, supervisors, and staff to promote the training and compliance.

What does it take to change the world?

• Minimum of two years of demonstrated training program management experience to include needs assessment, curriculum and module design, and organizational development preferred.
• Minimum of two years of supervisory/management experience preferred.
• Bachelor's degree required with desired study in adult education or instructional systems; Master's degree preferred.
• Lean Six Sigma Certification desired.
• Equivalent combination of demonstrated work experience and education may be considered.
• Pre-employment background check and drug screen are required.

What does the change mean to you?

• Paid training
• Advancement opportunities
• On Demand Pay
• An opportunity to make a difference in your community
• An excellent benefit package:
  
  
  
  • Generous paid time off that begins to accrue on your first day of employment.
  • Medical, Dental, and Vision insurance plans
  • Free Life Insurance
  • 401K with employer match
  • Health Savings Account
  • Flexible Spending Account
  • Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
  • Doctor on Demand
  • Employee Referral Bonus Program
  • Tobacco Cessation Reimbursement
  • Health Club Reimbursements
  • Employee Savings Programs for discounts on various goods and services
  
  
  
  

For more information on our benefits click here: https://flimp.live/ImpactLifeBenefitShowcase#welcome

If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference.

Be Part of Something Bigger. Some jobs change your life, others change the world. At ImpactLife, we do both!

This is not an ordinary heath care job. Our work is unique, personal, fulfilling, rewarding and makes a difference right here in our communities. We offer an opportunity to be a part of a dedicated team that makes us a recognized leader in the blood center industry.

ImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community nonprofit, only we are not so small. Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives.

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities