New

Early Childhood Education Program Specialist

Vaco
$15.00 - $20.00 / hr
United States, Arizona, Phoenix
Apr 02, 2025
Program Coordination Support Preschool and Pre-Kindergarten program operations, ensuring compliance with safety and quality standards through CQAT inspections. Assist in planning and coordinating program events, including open houses, Kinder sneak peeks, and graduations. Provide limited support for staff training and development. Advise leadership on licensing requirements and compliance matters. Account Management & Administrative Support Serve as a point of contact for assigned campuses, addressing parent and staff inquiries. Manage the registration process, including documentation collection and system monitoring for assigned campuses. Process payments, subsidies, billing plans, and account adjustments. Maintain program databases and track enrollments and payments. Customer Service & Communication Respond to phone calls and emails, addressing routine and non-routine inquiries. Act as a liaison between internal teams and parents/guardians. Build and maintain positive relationships with clients, staff, and vendors. Provide professional communication and reporting for stakeholders. Account Management Oversee program admissions and billing, including customer support and marketing efforts. Manage the registration process via Brightwheel, ensuring timely collection of required documentation. Handle incoming calls and emails, responding to routine and complex inquiries. Administer billing for preschool and Pre-K programs. Assist with system-related inquiries and provide training to relevant staff. Education & Certifications Bachelor's degree required. 3-5 years of experience in an early childhood program (preferably as a program director). IVP Level One Fingerprint Clearance Card required. Skills & Experience Strong background in early childhood education, program coordination, and administrative support. Proficiency in office management systems, data analysis, and reporting tools (e.g., Excel). Customer service experience with the ability to build and maintain relationships. Spanish bilingual preferred. Excellent time management, organizational skills, and attention to detail. Behavioral Competencies Ability to prioritize tasks, manage multiple projects, and adapt to a dynamic work environment. Strong problem-solving, decision-making, and communication skills. Maintains discretion, confidentiality, and composure under pressure. Open to feedback and committed to professional growth. Background Checks Must pass a criminal history background check. Must obtain and maintain a valid IVP Level One Fingerprint Clearance Card. Compensation: $15-$20 per hour Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.