Regional Domestic Operations Manager
 AIT Worldwide Logistics, INC. | |||||||
 United States, Texas, Coppell | |||||||
| 4301 Patriot Drive (Show on map) | |||||||
 Apr 01, 2025 | |||||||
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Regional Domestic Operations Manager Job Locations
US-TX-Coppell
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Regional Domestic Operations Manager oversees operations within a designated region. They will work closely with the Regional Director of Operations to develop and execute strategies that drive growth, profitability, and operational excellence. This role demands strong leadership, strategic thinking, and a focus on continuous improvement across domestic operations, ensuring customer satisfaction, compliance, and budget performance. Responsibilities
Strategic Leadership & Operational Management:
* Collaborate with the Regional Director of Operations to set regional and local goals aligned with the overall business plan. * Develop and execute policies, procedures, and programs to meet organizational needs and ensure compliance with company policies, regulatory laws, and guidelines. * Act in a support function for the fiscal performance of operations, focusing on profitability and growth goals. * Support in vetting of linehaul providers to continually determine the best options and reward those that meet or exceed expectations (in service and cost) with primary provider status. * Regular monitoring of key delivery agents outside the AIT Station cartage network. Coach and replace with better providers as necessary. Also work with Company Stations and their Cartage Operations to eliminate service issues. * Support service improvement and enhancements for key aspect of operational coverage, including warehouse processes * Identify automation opportunities and engage key stakeholders for development * Assist in costing compilation to support the development of large customer bid/opportunities * Support review of regional P&L performance and establish short-term focus area to address shortfalls. * Drive continuous improvement initiatives within key service areas to ensure operational excellence and service profit growth. * Act as interim station manager when we encounter openings Qualifications Education * High School Diploma or GED (Required) Experience * 7+ years in logistics/operations management (Required) and * 3+ years in a senior leadership role () Knowledge, Skills, and Abilities * Knowledge of freight forwarding operations and industry best practices. High * Proven experience managing P&L and performance management High * Expertise in operational systems, particularly Cargowise, and process improvement methodologies. Medium * Leadership and team-building skills, with the ability to manage and motivate a diverse team. High * Communication and interpersonal skills, with the ability to collaborate effectively across departments. High * Ability to work in a fast-paced environment while maintaining a focus on operational efficiency and service quality. High * Expertise in warehouse operations and TSA requirements Medium | |||||||