New 
Cloud Solution Architect- CTJ - Top Secret/Poly
 Microsoft | |
 United States, Virginia, Reston | |
 Apr 17, 2025 | |
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OverviewWe are looking to hire a Cloud Solution - M365 Architect to join Microsoft Federal. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or intelligence community. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Responsibilities* Leverage M365 expertise to gather customer insights to map services with customer business outcomes. Identify opportunities to improve customer solutions and position services to help customers to achieve their objectives. * Help accelerate intent, enablement and usage of M365 and Copilot through Value Based Deliveries and repeatable IP. * Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and to ensure customers understand Microsoft's M365 value proposition and get value from their investment in Microsoft technology. Contribute to customer satisfaction by providing a positive customer experience. * Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.* Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services & technical subject matter expertise. Deliver all work according to MS best practices & policies and using repeatable IP. * Technical Leadership: Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals.* Accelerate Customer Outcomes: Engage in relevant communities to share expertise, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey. | |