Administrative Assistant Sr

Position Description:

The Administrative Assistant Sr. plays a critical role in supporting a dynamic team consisting of 13 faculty physicians, 13 advanced practice providers, and an outstanding administrative team. This position is integral to maintaining and supporting the clinical and academic operations of the Division of Vascular and Endovascular Surgery within the Medical College of Wisconsin and Froedtert Health System. Success in this role relies on exceptional organizational abilities, effective communication, discretion, and dedication to superior customer service.

Primary Responsibilities:

• Provide dedicated administrative support to 3 faculty physicians, managing calendars, scheduling meetings, and arranging travel.
• Schedule patient appointments and diagnostic tests for the Vascular Surgery clinic, and assist with collecting important and relevant medical information prior to patient appointments, including retrieving external medical records.
• Communicate clearly with patients to confirm appointments and provide visit information.
• Answer and triage incoming calls, addressing inquiries and escalating as necessary.
• Assist faculty in updating professional documentation, including CVs and related academic materials.
• Utilize multiple computer applications proficiently to support division operations.
• Manage mail distribution and maintain organized filing systems consistent with retention policies.
• Ensure proper operation and availability of office equipment (e.g., photocopiers, fax machines).
• Maintain strict adherence to HIPAA standards and confidentiality.
• Perform additional duties as assigned.

Knowledge - Skills - Abilities

Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal, communication, and problem-solving skills.

Preferred Schedule:



M-F 8-4:30

Position Requirements:

Appropriate experience may be substituted on equivalent basis

Minimum Required Education: High school diploma or equivalent

Minimum Required Experience: 5 years

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

.