Parts Department Associate

Job Summary:

The success of Messer's North American Application Equipment Parts Program depends on the accuracy, efficiency, and responsiveness of our employees. As a key contributor to this success, the Parts Department Associate ensures customer satisfaction by fulfilling orders promptly, maintaining a reliable parts inventory, and supporting customers to maximize their uptime.

Why Messer?

Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people-at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities:

* Safely execute all duties and contribute to Messer's strong safety culture.

* Field customer phone calls and email inquiries to identify appropriate replacement parts

* Pack and ship both freight and parcel bound parts orders in a timely manner to Messer customers

* Review Bill of Materials on CAD drawings and ensure accuracy and thoroughness of all parts and materials information.

* Collaborate with Engineering, improve equipment records and ensure up-to-date technical documentation

* Utilize database and business software systems to generate parts quotes for customers

* Process invoices for customer orders

* Receive/process/restock all incoming parts in a timely manner

* Collaborate with vendors and procurement to obtain part quotes and lead times

* Identify obsolete parts and identify functional replacements.

* Support annual inventory audits and reconciliation processes

* Improving existing workflows to drive departmental efficiency

* Assist in general facility operations and contribute to team projects as needed

Required Skills:

* Ability to interpret CAD drawings & Bills of Material

* Experience with SAP or similar ERP systems

* Strong experience with MS Office

* Strong oral and written communication skills

* Detail-oriented

* Mechanical aptitude and familiarity with industrial equipment

Basic Qualifications:

* High School Diploma

* 1-3 years of work experience in a related field or role

Preferred Qualifications:

* Fork truck/tow motor experience/certification

* Hands-on experience operating or maintaining production machinery

* Customer service experience related to equipment and spare parts

* Experience in the industrial gas industry

* Associate degree or enrollment in an Engineering Technology or Vocational program

About Messer:

Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)