Commercial Operations Specialist

Why should you join our team?

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.

Benefits offered by American AgCredit:

• Commitment to agriculture and the communities we serve
• Family friendly work environment
• Investment in employee development
• Medical, Dental and Vision coverage
• Outstanding 401k - automatic 3% employer contribution, plus match up to 6%
• Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
• Competitive Incentive Compensation Plan
• Disability & Life Insurance
• Employee mental, physical, and financial wellness programs
• The position is bonus eligible based on association and personal performance

Position will be posted until filled.

BASIC FUNCTION:

The Commercial Operations Specialist is responsible for processing and servicing loans within their portfolio, including complex mortgage and commercial loans and servicing actions to expedite credit delivery in the Commercial Banking group. Analyzes and interprets entity documentation and trust certifications to determine signer authority and documentation required for each transaction, which may involve multiple and various types of entities. Ensures loan documentation meets all regulatory and legal requirements. Is a member of and actively leads and directs deal teams with respect to regulatory, compliance, entity, title, and documentation needs for complex loan transactions. Answers borrower inquiries, initiates correspondence, and prepares and monitors reports. Provides a positive customer experience while working closely with internal customers throughout American AgCredit's footprint and external customers, including third parties such as title companies and other financial institutions, while consistently following American AgCredit's processes, policies, and procedures.

ESSENTIAL DUTIES:

• Actively participate in deal team calls to gain an understanding of structure, collateral, and documentation requirements.
• Direct and lead deal team to obtain necessary information and proactively assist in obtaining when appropriate.
• Provide information to the deal team and other business partners to perfect the collateral, loan structure, loan covenants, and conditions.
• Identify and provide details to deal team of deficiencies in loan information and packages to gain efficiency and understanding to provide better customer service.
• Identify title insurance requirements, request title work (preliminary title reports/commitment for title) from title companies, review and analyze upon receipt for accuracy and/or red flags as part of the due diligence process.
• Request from the borrower and analyze valid government identification, certification of trusts and entity documentation to verify the authority of signers and build out authorized signers. Determine supporting documentation necessary for signers to authorize loan transactions if applicable.
• Request, interpret, and provide instruction to others with respect to due diligence such as UCC searches, county searches, OFAC searches, personal property and real property searches, preliminary title/commitment reports and copies of other lien filings to identify and confirm that American AgCredit's lien position meets approved requirements. Review subordination and other documents necessary to perfect American AgCredit's lien on collateral. Identify and address any potential closing issues and appropriate documentation required for closing.
• Determine appropriate title insurance requirements are accurate within loan origination system and loan documentation to cover American AgCredit when dealing with cross collateralization of real estate transactions, such as multiple title policies with tie-in endorsements.
• Review and analyze appraisal reports to determine the collateral valued for the transaction, owners of collateral, structure values, etc., and ensure that the loan origination system accurately reflects all this information. Review the necessary security documentation needed to perfect American AgCredit's lien on real property held as fee simple and/or leasehold estate, as well as associated personal property, such as water assets, equipment, timber, fixtures, etc.
• Create, review, and monitor conditions in compliance with Association procedures. Keep deal teams informed of updates, and compliance with condition monitoring.
• Review loan documentation for accuracy and completion, as well as to identify and track pre and post-closing requirements including ongoing covenant monitoring and ensure loan origination system reflects consistent information.
• Manage servicing actions including but not limited to, partial releases, assumptions, additions, easements, renewals, extensions, and conversions.
• Prepare specific loan documentation and other correspondence including, but not limited to, Rate Change Notices, Interest Rate Disclosure Statements, Renewal Letters, Extensions Letters, Personal Property Releases, and Conversion documentation.
• Establish and maintain electronic member files to ensure documentation is complete, supports the credit, and is compliant with policies, procedures, and regulations.
• Input required data into the loan origination and related systems.
• Coordinate loan closings with borrowers, title companies, etc.
• Ensure all loan controls and closing conditions for the approved loan transaction are reflected in the final loan documents and obtained prior to closing the loan.
• Identify, recommend, and actively participate in the implementation of process improvements and procedure changes.
• Maintain relationships and provide excellent service to borrowers, American AgCredit employees, and external partners such as title companies, other financial institutions, and vendors. Apply independent discretion and knowledge to answer questions from the deal team, title companies, customers, and other business partners. Keep all groups informed as to loan status and readiness for closing. Proactively reach out to various individuals to hold them accountable for their responsibilities to ensure a timely loan closing.
• Comply with Association policies and procedures, recognize discrepancies and/or noncompliance with policies and procedures, and respond appropriately.
• Perform other functions assigned.

LEVELS OF SUPERVISION EXERCISED AND RECEIVED:

Exercises no supervision; works under general direction and general supervision of Regional Operations Leader.

TYPICAL EDUCATION AND EXPERIENCE:

Regional Operations Specialist

• AA/AS degree with emphasis on business or high school diploma with 3-5 years' experience performing technical duties in the financial industry or related field. Bachelor's degree preferred.
• Ability to interpret and apply policies and procedures.
• Demonstrated ability to generate highly accurate work.
• Demonstrated analytical skills to evaluate, prioritize and categorize data in various formats.
• Prioritization / Time Management: Demonstrates ability to assess multiple tasks or issues which are competing for a limited amount of time or resources and determine the order in which each will be addressed; sets priorities, goals, and timetables to achieve maximum productivity.
• Continuous Learning: Takes initiative for learning and development by acquiring and refining of technical and professional skills needed in job related areas; proactively seeks performance feedback and identifies approaches to improve own performance.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills.
• Proficient in the use of PC, including e-mail, word processing and electronic spreadsheet.
• Ability to work on tight time constraints, problem solve, negotiate deadlines, and perform multiple tasks simultaneously.
• Works under general supervision and direction of the Regional Operations Leader

JOB REQUIREMENTS:

Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work.

PAY RANGE:

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above.

If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com.