Senior IT Labor VMO Vendor Manager

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world.Our culture thrives onfinding new and better ways to accelerate whats next.We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Responsibilities:

Liaison between Vendor Management Office (VMO) and a Vice President on the CIO Staff

• Participate in demand planning for their department's external IT professional services sourcing needs
• Guide and coordinate activities between VMO and other teams to select vendor(s) to purchase IT Professional Services: contract negotiation, sign, and Purchase Order release
• Conduct weekly to twice monthly briefing meetings with assigned CIO Staff member to review sourcing work in progress and discuss and resolve any open actions or issues of CIO staff member's department

Performing relationship management and handling escalations with assigned major IT professional services vendors including both project milestone-based SOW and multi-year Managed Services engagements

• Conducting weekly account synch meetings with multi-year Managed Services vendors on topics ranging from issues and escalations, contracts in negotiation, adjustments to scope of vendor responsibilities
• working with vendor on developing content for Quarterly Business Reviews
• Addressing issues arising from missed KPIs, SLAs, or project milestones that are escalated to VMO from HPE project managers, program managers, and operations account leads

Coordinating scope definition and targets (contractual term and commercial) for Global Procurement negotiations.

• Responsible for coordinating across one or more requesters scope and requirements definition, ensuring comprehensiveness and ability to hold vendor accountable. Communicating to Global Procurement and validating contractual terms and conditions align post-negotiation before contract signature routing.
• Validating budgetary constraints and aligning commercial targets for Global Procurement negotiations.
• Negotiating some SOWs directly with the vendor instead of routing to Global Procurement based on VMO ways of working criteria.

Education and Experience Required:

• Bachelor's degree or equivalent experience and a minimum of 8 years of related experience

Knowledge and Skills:

• Supplier relationship management
• Strong communication skills and experience in speaking to corporate executives
• Experience with managing large Managed Services contracts (Applications, Infrastructure, Network and/or Service Desk): transition, SLA, global operating models, governance, Major Incident Management, Escalation Management
• Experience writing and reviewing SOWs and labor contracts
• Knowledge of industry best practice for IT professional services pricing models, onsite/offshore/nearshore delivery models, rate cards

Additional Skills:

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Job Level:

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .