Product Associate

Location:

The Product Associate is responsible for assisting in product planning, product management, and in some cases product marketing of Commercial Treasury products or services, specifically for the Virtual Account Management solution. The Product Associate is involved in supporting the execution of the overall business strategy, including production expectations, performance, and profitability outcomes and goals.

Responsibilities

• Responsible for supporting Product Managers in Commercial with new and existing treasury products and services.
• Support pricing, client billing and value propositions; along with supporting product positioning and channel content and messaging.
• Participate in compliance tracking and legality of all product offerings and effectiveness of distribution and delivery.
• Participate in scanning the competitive landscape and keep a pulse on the competition with noted gaps, strengths, and weaknesses.
• Participate in regular reporting, forecasting, performance measurement and monitoring, and overall client service tracking, experience and impacts.
• Partner closely with Risk and Compliance partners to make sure initiatives align to Key's moderate Risk profile.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

• Bachelor's Degree in business or related field and/or equivalent work experience
• 1-3 years experience in operations, client resolution or complaint management OR 1-3 years experience in a payments/ commercial rotational program
• Understanding of Commercial Treasury Banking products and services
• Business management presentation and Excel proficiency
• Self-starter and team player with a structured approach to achieve tight timelines on complex deliverables.
• Demonstrated communication skills and ability to work within a team environment.
• Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.).
• Ability to work on multiple projects at once and prioritize delivery based on key objectives.

• SCRUM Agile Certified or PMP certification highly preferred

• Thinks and Acts Strategically.
• Applies Critical Thinking.
• Demonstrates Business Acumen.
• Has a Passion for Winning.
• Interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types.
• Ability to effectively communicate with other Commercial Team members.

• Skill
• Collaboration
• Critical Thinking

• Skill
• Business Acumen
• Oral & Written Communication
• Risk Management

• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

• On the job training and identified

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $68,000.00 to $92,000.00annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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