Desktop Support Technician

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Connecticut, Greenwich
Jan 09, 2025
Description Our client is the largest employer in all of Connecticut and we have been supporting them as a strategic partner for over a decade and have well over 300 placements enterprise wide since 2009 with more than half being in End User Services. Being that they are the largest employer in CT they span all the way across the state with locations from NY-RI. They also own an entity known as North East Medical Group or better known under the acronym NEMG. This group has approximately 150 off site outpatient or ambulatory locations and is serviced by a group called Fleet Services. With the current state of events is looking to build out their work force to support the contingency plan at each location as they will be allowing their current employees a level of flexibility that will take them out of the office. With schools releasing students they need to allow employees to work remote and this causes a need to backfill their work onsite. The expectation of these folks is they will be used for project-based work along with their day to day work, such as builds and deployments on top of cleanup work. They also need to cover day to day support such as rounding, troubleshooting end user issues by working with a WOW (workstation on wheels) and moving around the hospital going from location to location resolving and documenting assigned tasks within the Remedy ticketing system. The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. *Attitude and customer service are very important in this environment as they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff. The candidates will be required to deploy and support desktops, thin clients, workstations, and multi-functional printers in clinical areas. This position is a contract to start but there is always an opportunity to impress the management staff and find a longer-term position as we have seen that happen many times in the past. Our client promotes that and typically uses these opportunities to meet candidates and build a farm team. Important information: Will need flexibility on schedule and location. The more locations they are open to on the list the better. Flexibility for nights and weekends is needed for this work Nothing is above you and nothing is below you type mentality is important to success in these positions. Flexibility overall- can't stress it enough. Skills* Windows, Active Directory, PC Support, Desktop, Office Top Skills Details Windows, Active Directory, PC Support, Desktop, Office Additional Skills & Qualifications They operate on a 24/7 basis. They are looking to hire 2 technicians that will work 7-330pm to start. On a daily basis this person will be mainly taking tickets (6-10) a day. They will me imaging new equipment, re-imaging old equipment, doing wire manage Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $25.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenwich,CT. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.