Dispatcher (Buses)

Rutgers University

United States, New Jersey, New Brunswick

Jan 09, 2025

Position Details

Position Information

Recruitment/Posting Title	Dispatcher (Buses)
Job Category	AFSCME 1761 (COLT)
Department	IPO-Transportation Services
Overview	The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Dispatcher (Buses) for the Division of Institutional Planning & Operations (IP&O). Among the key duties are following: Monitors buses and vans through computerized system and dispatches according to schedule. Makes routing adjustments to accommodate schedule changes, peak load stops, transportation delays, bus breakdowns, etc. Informs drivers of adjusted routes, notifies proper authorities, and dispatches extra buses if necessary. Ensures that drivers meet schedules. Resolves, records, and notifies supervisor of passenger complaints. Conducts site review of campuses, reports traffic delays, and recommends detour routes. Monitors and updates a computerized bus tracking and reporting system. Records and maintains detailed data for daily, weekly, and monthly transportation reports. Runs daily reports and schedules and other reports as directed. Maintains daily and monthly records such as scheduled runs, number of vehicles, numbers of passengers, names of drivers, schedule adjustments, emergencies, etc, related to the inter-campus bus program and the Para-transit van service. Substitute-drives the Para-transit van when necessary. Provides information regarding transportation services and general information regarding the university, campuses, building locations, and scheduled special events and programs. Performs related duties as assigned.
Position Status	Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA	Nonexempt
Grade	11
Position Salary
Annual Minimum Salary	34766.110
Annual Mid Range Salary	40701.140
Annual Maximum Salary	46882.860
Standard Hours	40.00
Union Description	AFSCME - Local 1761 COLT
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	High school/vocational school education or equivalent.
Certifications/Licenses	Valid driver's license, two years of driving experience, and successful completion of the Rutgers Defensive Driving Course.
Required Knowledge, Skills, and Abilities	Ability to record and maintain data in computerized and non-computerized formats. Experience in mass transportation, bus, or truck fleet operations/dispatching helpful. Must be able to complete multiple tasks concurrently. Ability to read, write, and speak English. Must be able to communicate effectively. Must have effective client service skills and a high tolerance for frustrations and stress.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
Special Conditions	Hours: Monday to Friday, 7:00 am - 3:00 pm Clean Driving Record

Posting Details

Posting Number	25ST0049
Posting Open Date	01/09/2025
Special Instructions to Applicants	Message to AFSCME Local 1761 ( COLT) members ONLY: To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 01/17/2024. Although AFSCME Local 1761 ( COLT) members have priority consideration, outside applications are accepted as well.
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Livingston (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement