Sr. Technical Program Manager

Symetra has a superb opportunity to join our team as a Sr. Technical Program Manager!

The Senior Technical Program Manager is accountable for the planning and execution of medium-complexity technical programs that span technical teams and domains. As a Senior TPM, you will work closely with Product Managers and other collaborators to coordinate the delivery across multi-functional teams and manage resources to ensure seamless execution and successful outcomes. You will ensure that all non-functional requirements (such as reliability, scalability, security, etc.) are documented, incorporated into plans, supervised, and implemented appropriately. You will be responsible for assisting with vendor coordination and management, assessing program needs and collaboratively identifying improvement opportunities. The ideal candidate will have a deep technical background, excellent program management skills, and the ability to lead multi-functional teams toward common business goals.

What you will do

• Manage end-to-end planning and execution of complex, cross-functional technical programs, from initial concept through delivery.
• Act as the main point of contact for collaborators, including product managers, engineering teams, and executive leadership.
• Develop and maintain program roadmaps, scope, timelines, and deliverables, ensuring alignment with business objectives and adapting as needed to meeting evolving requirements.
• Monitor program health, identify potential risks, develop mitigation strategies, and implement corrective actions as needed.
• Partner with Procurement to negotiate vendor contracts, review areas of risk, and assist with vendor coordination and management.
• Work with teams to clarify goals and deliverables, bring data to planning and prioritization.
• Identify and manage cross-team dependencies, facilitating alignment and ensuring seamless integration of deliverables.
• Coordinate post-launch activities, including monitoring adoption, collecting feedback, and driving follow-up actions to enhance outcomes.
• Work with the Product team to identify KPIs and success metrics, collect and analyze data; make information visible to all stakeholders.

"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H.

AVP Internal Sales, Training and Development
"Symetra is inclusive of all employees regardless of their personal differences." Darrell J.

Actuary III
"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D.

Financial Reporting Lead Senior Analyst

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are crafted to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Salary Range: $125,000 - $208,400 plus eligibility for annual bonus program.

• Bachelor's or master's degree or equivalent experience in computer science or related field
• 7+ years of experience in technical program management or a similar role, with a consistent record of optimally delivering large-scale programs.
• Strong technical background, with knowledge of software development, and/or relevant technical disciplines.
• Proficiency with project management methodologies and tools
• Outstanding written and verbal communication skills, demonstrated ability to influence and lead multi-functional teams.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions in sophisticated environments.

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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