Customer Sales Support

TEKsystems
$20.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Jan 08, 2025
Urgent Hire: Customer Sales Support (100% Remote) Work Enviroment: 100% Remote with equipment provided Pay: $20-$22/hr (Based on experience) Description Helping customers that already have their company's product to get whatever they need: are they happy with the product? Any troubleshooting questions?, place supply orders, etc. Need strong customer serve, all external/patient facing phone calls, 20-25 per day (14-15 mins per call), this is the team that speaks to patients most post receiving pump so they focus on retention, providing a positive experience in conversation versus robotic back and forth, no script but given points they need to hit depending on the call, they all vary. Will be conversing with patient as they navigate multiple screens/programs to resolve the issue, keeping it very friendly and efficient. Skills Customer service, call center, inbound and outbound calls, ms office suite Top Skills Details Customer service,call center,inbound and outbound calls Additional Skills & Qualifications * Previous customer facing roles: hospitality, call center, customer service * Call center ideal, open to industry experience * Critical thinking and multi-tasking are two soft skills they will be looking for the most; are you solution oriented and able to provide the patient with the best experience, while solving for the problem? Experience Level 1-2 years of customer service/call center experience or experience with sales support Pay and Benefits The pay range for this position is $20.00 - $22.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 9, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.