Crisis Counselor

TEKsystems
$22.64 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Sacramento
Jan 08, 2025
Join Our Team as a Crisis Line Counselor! Are you passionate about mental health and making a difference in people's lives? We are looking for dedicated Crisis Line Counselor to join our team and provide crucial support to those in need. What You'll Do: As a Crisis Line Specialist, you'll be the first point of contact for individuals reaching out through 988 and Lifeline Crisis Chats/Texts. Your role will involve providing emotional support, crisis intervention, and treatment referrals in a compassionate and non-judgmental manner. You'll fill open crisis line shifts, including evenings, weekends, holidays, and overnights, ensuring that help is always available. You'll assess each caller for suicide risk, create safety/action plans, and offer follow-up support to at-risk individuals. Your detailed documentation and adherence to call management guidelines will be essential in maintaining the high standards of our crisis center. Additionally, you'll assist with reporting on crisis center data, updating the community resource database, and participating in quality assurance efforts. What We're Looking For: * Experience in Behavioral Health, Crisis Intervention, or Mental Health fields. * Healthcare Call Center experience is a plus. * Bilingual in English/Spanish or English/Russian is a bonus, but all additional languages are welcomed. Shift Openings: * Tues-Sat 3pm - 11:30pm * Tues-Sat 11pm - 7:30am (2 positions available) Pay and Benefits The pay range for this position is $22.64 - $22.64 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sacramento,CA. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.