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Customer Service Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Orlando
Jan 08, 2025
REMOTE Call Center Representative JOB DESCRIPTION: - Answer and support high-end customers with purchase orders for audiology and hearing equipment - Accurately enter customer order information to internal database - Direct calls as appropriate to correct department or individual within company. - Effectively meet all defined metrics regarding talk time and accuracy - Communicate effectively with customer to provide a high quality experience Skills: Customer service, Customer support, Call center, Inbound call, Microsoft office Hours: Monday-Friday 11:30am-8pm Training schedule: 9am-5pm for 6 weeks Pay and Benefits The pay range for this position is $21.00 - $21.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.