New

Customer Journey Product Analyst

TEKsystems
$40.00 - $55.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Bolingbrook
Jan 08, 2025
Description A client of TEKsystems is looking for a Product Business Analyst to support personalization efforts. The Product Analyst will collaborate with analytics partners to define and implement effective reporting and measurement frameworks for Martech product tests and initiatives. This role will focus on using analytics to track outcomes, assess test performance, and provide actionable insights to support business decisions. The ideal candidate is detail-oriented, analytical, and experienced in creating robust measurement strategies that align with business goals. They will play a key role in enabling data-driven decision-making and ensuring that results are communicated clearly to stakeholders. CORE JOB RESPONSIBILITIES: Work with analytics and business partners to set up reporting frameworks and dashboards for key initiatives. Develop and execute measurement plans for A/B tests and other product experiments. Monitor and analyze test results to provide actionable insights and recommendations. Collaborate with cross-functional teams (Marketing, IT, and Product) to ensure accurate data collection and reporting. Maintain clear documentation of test objectives, metrics, and outcomes. Skills* Analysis, Requirements gathering, adobe analytics Additional Skills & Qualifications Product Strategy: work alongside the Analytics and Product teams to develop and communicate a clear product vision and roadmap aligned with business goals and market trends. Requirements Gathering: Collaborate with stakeholders, users, strategic analytics, agency and vendor patterns to gather and prioritize requirements, ensuring a deep understanding of customer needs and market opportunities. Sprint Planning, Execution and Demo: Participate in sprint planning meetings to define and commit to deliverables. Continuous demonstration of product progress and delivery Backlog Management: Maintain and prioritize the product backlog, ensuring it reflects the most important features and enhancements. Performance Analysis: Define and track leading and lagging KPIs to measure the success of products and identify areas for improvement. Stakeholder Communication and Collaboration: Act as the primary point of contact for stakeholders regarding the reporting and measurement product. Continuous Improvement: Facilitate retrospectives and feedback sessions to continuously improve on team processes, product quality, delivery efficiency, and adoption. Product Support: Provide ongoing support and gather user feedback for continuous improvement. Innovation and Experimentation: Foster a culture of innovation by encouraging experimentation and the adoption of new technologies and methodologies. Continuously seek feedback from users and stakeholders to drive product improvement and innovation. Experience Level* Intermediate Level Pay and Benefits The pay range for this position is $40.00 - $55.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Bolingbrook,IL. Application Deadline This position will be accepting applications until Jan 18, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.